By AppHub Editorial Team · Updated August 5, 2026
Allyz®
Overview
Travel & Local
Allianz Global Assistance USA
Free
Feb 22, 2013
6.5.0
7.0
No
Apr 13, 2026
Features
Travel Confidently. Allyz® gets you immediate access to the information you need while you’re traveling. Download the app before your next trip to get real-time alerts and updates, easily connect to our 24/7 global assistance line, and find important information regarding your plan.
Travel Confidently. Allyz® gets you immediate access to the information you need while you’re traveling. Download the app before your next trip to get real-time alerts and updates, easily connect to our 24/7 global assistance line, and find important information regarding your plan.
Download Allyz®
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Ratings breakdown
5,440 reviewsDeveloper contact
Name
AGA Service Company
Address
9950 Mayland Dr Richmond, VA 23233-1463 United States
Phone
+1 804-517-8359
Support
travelsmart@allianz.com
Privacy
View policyFrequently Asked Questions
Is Allyz® free to download? high
Yes. The app metadata lists Allyz® as free.
Source: app_metadata
What do sampled users complain about in Allyz®? high
Allyz® has sampled reports about account access, login, or recovery problems. 3 sampled reviews support this theme.
Source: user_reviews
How to Use
Travel Confidently. Allyz® gets you immediate access to the information you need while you’re traveling. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Install Allyz® from the appropriate app store.
- Open the app and start with the free experience.
- Review the main features described in the app listing.
- Check settings or support resources if you run into sampled issue patterns such as allyz® has sampled reports about account access, login, or recovery problems.
Key Features (from app listing)
Source: app_description
- Instantly view your plan details in the palm of your hand.
- Book a non-emergency medical appointment, online or in person, with the Global Doctor Visits tool.
- Connect to our 24/7 customer support for help with medical and other travel-related emergencies.
- Find local assistance fast in an emergency.
- File a claim and upload images from your phone for supporting documentation, plus see up to date status.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), February 01, 2024 to June 11, 2024
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- High-engagement negative reviews can overrepresent complaints
- Claims labeled 'low confidence' are based on single-review observations only
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Instantly view your plan details in the palm of your hand. medium
Extracted from app description
- Book a non-emergency medical appointment, online or in person, with the Global Doctor Visits tool. medium
Extracted from app description
- Connect to our 24/7 customer support for help with medical and other travel-related emergencies. medium
Extracted from app description
- Find local assistance fast in an emergency. medium
Extracted from app description
- File a claim and upload images from your phone for supporting documentation, plus see up to date status. medium
Extracted from app description
Cons
- Some users report issues: "I have not been able to log into the app for a nearly a month now. I made two calls to tech support, and was told there is a known issue with logging " low
Identified from 3 low-rated user review(s)
Evidence (3)
“I have not been able to log into the app for a nearly a month now. I made two calls to tech support, and was told there is a known issue with logging in that they are looking into. Fixes I tried mysel”Rating: 1★ June 11, 2024 212 likes“Downloaded today. Couldn't log in even when I changed my PW since it wouldn't recognize my first one. All of a sudden, I was in and was trying to edit the wrong birthdays and put in cruise and airline”Rating: 1★ October 04, 2018 179 likes“Total garbage app with non-existent support. Unable to log in with known good credentials. Uninstalled and reinstalled app multiple times, no go. Changed password multiple times, no go. Called CS. Fir”Rating: 1★ May 23, 2024 69 likes
Recent Reviews
David Bezold
1★I have not been able to log into the app for a nearly a month now. I made two calls to tech support, and was told there is a known issue with logging in that they are looking into. Fixes I tried myself included deleting all app data, installing, rebooting, and reinstalling. I can log into the Allianz site and see my policies without any issues. The app seems to be broken with no fix coming.
A Google user
1★Downloaded today. Couldn't log in even when I changed my PW since it wouldn't recognize my first one. All of a sudden, I was in and was trying to edit the wrong birthdays and put in cruise and airline info. Wouldn't save my airline flight data and then gave me a page of very confusing error messages. This app is worthless. Will just call or email them if I need anything else. Don't waste your time.
Jacquelyn Andula (Jackie)
3★The insurance has served me well. Multiple issues on a trip to Europe were reimbursed. Flight delays were dealt with promptly. The reimbursement for those just appeared in my checking account because Allyz knew about it immediately. My issue is this app itself. It doesn't function properly. I keep getting the same alerts but cannot open them.
Erik Torenvlied
1★Total garbage app with non-existent support. Unable to log in with known good credentials. Uninstalled and reinstalled app multiple times, no go. Changed password multiple times, no go. Called CS. First time was railroaded into sending an email to their support - no response. 2nd call - "wait 10 minutes while we update your account". Didn't work either. 3rd call: "Well, the app doesn't really work all that well because it is still in development". Consider me a non-renewal, Allianz.
Ashley Hebert
1★1 star is too many. Almost a month and my claim isn't processed. Cannot upload documents in the app. The 'Select' button doesn't it work (I have android with latest update). I've gotten multiple repeated emails of what documents were needed and have sent multiple times via email address provided. Still waiting. I do not recommend. I'll be looking for a policy elsewhere when mine expires.