Autotrader: Shop Cars For Sale
by Autotrader, Inc.
Recent Reviews
Yup Its me
1★This app is terrible if you are selling something. It's constantly telling me I have unread messages making me think someone is reaching out! Constantly getting messages from people trying to scam me! When I block and report I can't delete so the app says I need to respond to them still! It freezes non-stop and they don't tell you all the invasive hoops you have to jump through like giving up personal data to third party companies, ID photos etc .. I should be able to briefly pause a listing
Sean Inge
1★The new version 4.0 loses a lot of the functionality and ease-of-use that previous versions had. Examples I ran into include no discernable way to login into one's account. I can't find a link to login anywhere. One would think a login link would appear on the landing page. Not anymore. Also, there is no way to share a link to a vehicle. At least none that I could find. I guess you figured no one could possibly be shopping for a car for someone else and need to share a link? Really?
#1 Lazer
1★I have used Autotrader for years, both to buy and sell vehicles. This latest update... Makes the experience horrible! Quick note to Autotrader- This is how you lose people forever! There's a lot of competition out there, and if this isn't fixed soon, I'll just figure out what other thing works reasonably well for me. And once I figure that out, why ever come back.?
A Google user
1★Limited ability to narrow searches, very hard to get results. Example; no way to eliminate wreck/salvage vehicles. Any other app can eliminate vehicles without clear titles. Also very annoying is lack of accuracy for filters they do have. They don't always filter anything, showing vehicles with features that you didn't want just because they pay a premium listing fee. Was my premier car shopping choice now craigslist offers a better user experience. Just plain sad.
Alystr Zelland
1★Log in doesn't work, logs you into an external browser, so this is essentially useless. Might as well just browse on the mobile website. I otherwise really like the app layout. It's just a shame I can't use it to save searches. Edit 1: "Autotrader, Inc. August 3, 2021 You can now save searches and vehicles without logging in or creating an account. Login is now available in the latest version (4.1) of the app. Tap the "More..." button and you will see login at the top of the screen. Once logged in, you will have access to both your previous and new saves and you will stay logged in. We hope this helps." This essentially reads as "yes, our app is broken, BUT it's not as broken as it could be. Also, that thing you just said doesn't work? Well it does work! Just do what you already did and things will be different!" Except that they're not. Nothing has changed. Here's the thing, y'all. You can only save so many searches when not logged in, and when you're looking for a car on a budget, you save everything that you can. I maxed out my saves in a matter of minutes. I should just be able to log in like normal (which I cannot, as I mentioned in the initial post). A more helpful response would be, "Thank you for bringing this to our attention. We'll actually just work on the thing you're concerned about rather than deflect and ignore your actual concern." Droppin' a star for that. You've been a household name for decades, guys. You can do better than this.
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