AutoZone Auto Parts & Repair

Autozone is preventing customers from seeing order history!! I think it is their way to prevent customers from using the warranty on parts. I have been trying to access my order history on my account for over a year. I have used different seach engines, cleared cookies, used desktops and cell phones. I have used the app, Uninstalled and reinstalled app. The order history just will not work. You get a oooops, something went wrong when fetching orders. I have put in 40 requests, but no replies.

terrible app! common search names for item won't show up. (for instance what is the proper term for a oil drain pan inside the app) 🤔 a year later the app still not improved! at this point I'm just adding to it you can be looking at one thing but they'll have a picture of a totally different item. and still, there's no way to save items that you may be interested in in a list other than the shopping cart. no side by side. At least when you call the store they answer the phone fortunately

easy to use, the UI could use some work but it's not the worst. can't log any pre 80s cars because of the vin, which sucks but eh not really a big issue. my biggest problem is with the deal system, I want to get the deal with the most value but the description for any deal outside of the little magazine/ coupon book area just doesn't really give enough detail. I still love this app and I still love AutoZone (Even if the employees think I don't know what I'm doing just because I'm young)

It's nice to be able to look up parts. But I've tried multiple times to checkout online and the app tells me to double check the expiration date on my debit card. I'm looking right at it!? It will not update or let me finalize my purchase. Very frustrating when you're hoping to save time by ordering online for pickup and you spend more time confused and upset. Just to have to go into the store and find the parts yourself.

When I added items in the cart with a promo code, the discount was reflected across all item. This was supposed to include free delivery. However, when I went to check out, the cart kept stating the delivery was max out, and wouldn't allow me to choose one delivery method, or even store pick up for all items. upon check out. I was charge over $12 for delivery and the promo discount was only applied to one item. Even in store, the manager wanted to argue over ad prices.