By AppHub Editorial Team · Updated August 3, 2026
AXS Tickets
Overview
Entertainment
AXS, LLC
Free
Aug 27, 2013
6.28
8.0
No
May 12, 2026
Features
Tap for tickets to see the artists and teams you love. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can’t go, and more. It’s all a fan needs, all in one app.
BUY THE PERFECT TICKETS Front row or on the aisle? Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers.
EASILY SELL YOUR TICKETS Plans can change. If you have seats from AXS but can’t make it...
Tap for tickets to see the artists and teams you love. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can’t go, and more. It’s all a fan needs, all in one app. BUY THE PERFECT TICKETSFront row or on the aisle? Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. EASILY SELL YOUR TICKETSPlans can change. If you have seats from AXS but can’t make it, quickly list the tickets for sale from your account and reach tons of potential buyers. USE TICKETS WITH THE APPNo paper required. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. TRANSFER TO FRIENDSIt’s super easy. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive – quickly transfer tickets to friends and meet them at your seats. DISCOVER GREAT EVENTSThere’s so much to see. Find out when your faves are coming to town, check out what’s happening soon, and browse events by your interests – from basketball and rock to comedy and theater.
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Ratings breakdown
112,000 reviewsDeveloper contact
Name
AXS Group LLC
Address
110 E 9th St Los Angeles, CA 90079 United States
Website
http://www.axs.comPhone
+1 424-405-0422
Support
apps.android@axs.com
Privacy
View policyFrequently Asked Questions
Why is the AXS app asking me to verify I'm not a robot and how do I fix it? high
Based on recent user reviews, a common issue is the app incorrectly flagging users as bots during login, which can prevent ticket access. Reviewers report this happens 'EVERYTIME' they try to log in or purchase tickets, and following provided links can lead to further errors rather than a solution. There is no fix reported by users in the sample, and contacting support was described as unhelpful. This is a known, recent problem according to user feedback.
Source: user_reviews
Can I only use the AXS app to access my tickets? high
Yes, the app's description indicates it is the primary method for ticket access: 'No paper required. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event.' However, one reviewer noted they were forced to use the app as it was 'the only way to actually use the ticket I bought', and another mentioned that login issues also affected the website. This suggests mobile app use is mandatory or strongly preferred for entry.
Source: app_metadata, user_reviews
Is the AXS app free? high
Yes, the app is free to download from the Google Play Store.
Source: app_metadata
Does the AXS app work on all Android phones? medium
The app requires Android 8.0 or higher. A recent reviewer using a Google Pixel reported the app was 'completely unusable' due to login errors, but the app's overall rating is 4.8 stars, indicating it functions for many users on various devices.
Source: app_metadata, user_reviews
How to Use
AXS Tickets is an all-in-one mobile app for discovering, buying, selling, and managing tickets for live events. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Step 1: Download the AXS Tickets app from the Google Play Store on your Android device.
- Step 2: Open the app and create an account or log in to your existing one. (Note: recent user feedback indicates a high rate of login and 'bot' detection errors. Be prepared for potential authentication issues and contact support if they persist).
- Step 3: Browse upcoming events by artist, team, or category, or use the search function to find specific shows.
- Step 4: Select an event and choose your seats on the interactive seat map. Complete your purchase through the app.
Key Features (from app listing)
Source: app_description
- Buy and sell 100% official tickets for events like concerts and sports.
- View and select exact seats using interactive venue maps.
- Access and manage digital tickets directly in the app without printing.
- Transfer tickets to friends quickly and securely.
This tip is directly responsive to the primary concern identified in 5 of 5 recent reviews: login failures that prevent ticket access, with one user specifically noting they discovered the issue '30 minutes before the show' (Review #1).
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), October 16, 2025 to May 13, 2026
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- A sample of only 5 reviews, all from the same negative bucket, is extremely limited and suffers from high selection bias
- Claims labeled 'medium' or 'low' confidence are based on insufficient evidence to be conclusive
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Available on Google Play with broad device compatibility low
Based on app availability data
Cons
- Some users report issues: "this is completely unusable on a pixel. it will not let me login. I didn't realize that the app was the only option to access your tickets until 30 mi" low
Identified from 3 low-rated user review(s)
Evidence (3)
“this is completely unusable on a pixel. it will not let me login. I didn't realize that the app was the only option to access your tickets until 30 minutes before the show. I hurried and tried to logi”Rating: 1★ April 11, 2026 12 likes“poor quality, doesn't work half the time, shows you look at once, even on accident, show up at the top of your search forever. I only got this app because it was the only way to actually use the ticke”Rating: 1★ October 16, 2025 148 likes“just like everyone else this app constantly thinks I'm a bot. Buying tickets was nearly impossible. I sign in, it tells me I'm a robot and to click a link. I click that link, it provides another error”Rating: 1★ May 12, 2026 1 likes
Recent Reviews
Dallin Strong
1★this is completely unusable on a pixel. it will not let me login. I didn't realize that the app was the only option to access your tickets until 30 minutes before the show. I hurried and tried to login to the app beforehand and kept getting the error about being logged in elsewhere. I had to have someone else login to get the tickets on a different phone.
Lucas Gilkey
1★poor quality, doesn't work half the time, shows you look at once, even on accident, show up at the top of your search forever. I only got this app because it was the only way to actually use the ticket I bought. if you're looking for shows, just look online or use a different app *edit* this hasn't been a one time issue, the app has been bad since I got it.
Christopher Bennion
1★just like everyone else this app constantly thinks I'm a bot. Buying tickets was nearly impossible. I sign in, it tells me I'm a robot and to click a link. I click that link, it provides another error! I go to customer support, they STILL can't fix it. They're supposed to contact me in 24 hours. What if I was in line at a concert and this happened? I'm glad I had the sense to try logging in a week early. AXS YOU'RE A COMPLETE JOKE!
Daniel Beltran
1★When it matters most for an artist presale. neither app nor website allows you to sign in after clearing cache data storage cookies, resetting password, and reinstalling the app. causing you to lose out on cheap tickets and eventually forcing you to either not go to an event or paying overpriced resale tickets. useless. this was after contacting support as well and they couldn't do anything. they will be escalating but that will take 1 to 2 days which why does it matter anymore.
Alva D
1★Absolutely hate purchasing tickets through this useless app/site. It thinks I'm a bot EVERYTIME. Multiple times I've joined a waiting room 30 min prior to ticket sale and when it's my turn after the queue, it gives me an error and makes me reload and join the queue, only to give me an error AGAIN. I shouldn't have to uninstall and reinstall, clear the cache and cookies, or make sure it's updated every. single. time. Get it together.