DoorDash: Food, Grocery, More
by DoorDash
Recent Reviews
Darius Brown
1★When you click view order details it takes you to the order screen not showing the complete receipt. when you click view FULL receipt, it directs you to the same page, not showing the full receipt. now I get to wait to get my order before I can see if anything was misordered. the fees are high even with dash pass and food is often cold and work. chat support resolutions suck. often being less than the original price of the item.
Ari K
1★the prices are actually INSANE. it would cost me $30 for something that was originally $14. everyone please save your money and just go pickup your food yourself. if the "fees" weren't added on i would consider keeping the app, but honestly it seems like such a selfish company I'm deleting it. I was ordering about once a week, but not anymore!
Mckenna Laird
1★5 years ago I rated this app 5 stars. A few weeks ago I edited it to 1 star, due to how often I had missing items in my orders. The past few weeks it has gotten worse, to the point where today I deleted my account and the app. Between how expensive all the fees have gotten, and how awful the service has gotten, it is no longer worth it. You're better off ordering directly from stores or just driving there yourself. This app is a waste of money and time.
Bang Nguyen
2★Super expensive additional fees. Why isn't there an option under your orders to rate your driver? For instance, once the delivery is completed and I open the app, it will pop up a "rate the driver" whatever window, and if I misclick out of it, I cannot get back to or retrieve that pop up again. it shouldn't be that hard. The dashers deserve better since their scores affect the orders they get.
Terry Rhy.
1★Posting this issue here because nothing ever gets done about it. I had multiple door dashers having issues with finding my unit, despite the clear instructions on the address. One recently dropped my order off at the wrong unit. Each report only replies with "The type of issue submitted doesn't qualify for a refund or credit. However, we're always working to improve your experience and will note this feedback." Then the process only repeats. Food is always late.
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