By AppHub Editorial Team · Updated August 5, 2026
Gmail
Overview
Google LLC
Free
Sep 21, 2010
No
May 28, 2026
Features
The official Gmail app brings the best of Gmail to your Android phone or tablet with enhanced security protections, multiple account support, and powerful search to find the details you need. Use the power of Google AI to help you write, organize, search, and clear your inbox even faster. Gmail is also available on Wear OS so you can stay productive and manage emails right from your wrist. With the Gmail app you can:
The official Gmail app brings the best of Gmail to your Android phone or tablet with enhanced security protections, multiple account support, and powerful search to find the details you need. Use the power of Google AI to help you write, organize, search, and clear your inbox even faster. Gmail is also available on Wear OS so you can stay productive and manage emails right from your wrist. With the Gmail app you can:
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Ratings breakdown
14,300,000 reviewsDeveloper contact
Name
Google LLC
Address
1600 Amphitheatre Pkwy Mountain View, CA 94043 United States
Phone
+1 650-253-0000
Support
apps-help@google.com
Privacy
View policyFrequently Asked Questions
Is Gmail free to download? high
Yes. The app metadata lists Gmail as free.
Source: app_metadata
What do sampled users complain about in Gmail? low
Gmail has sampled reports of bugs, crashes, freezing, or performance problems affecting usability. Only 1 sampled review supports this theme, so confidence is low. For example, one reviewer says: "uck on loading, and clicking them or opening the all has it freeze and not load anything. After force stop + open, it wo"
Source: user_reviews
What do sampled users like about Gmail? low
Gmail is praised by sampled reviewers for helpful customer support or developer responsiveness. Only 1 sampled review supports this theme, so confidence is low.
Source: user_reviews
What is Gmail used for? high
The official Gmail app brings the best of Gmail to your Android phone or tablet with enhanced security protections, multiple account support, and powerful search to find the details you need.
Source: app_metadata
How to Use
The official Gmail app brings the best of Gmail to your Android phone or tablet with enhanced security protections, multiple account support, and powerful search to find the details you need. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Install Gmail from the Google Play Store or Apple App Store.
- Open the app and begin with the free experience to explore its core functionality.
- Review the main features described in the app listing to understand what this app offers.
- Be aware of sampled user-reported issues: the app has sampled reports of bugs, crashes, freezing, or performance problems affecting usability..
Key Features (from app listing)
Source: app_description
- Find the details you need with summary cards at the top of your emails
- Unsubscribe from unwanted email senders in one place
- Search your inbox with relevant keywords or ask Gemini
- to find specific details from your inbox or Google Drive files
- Switch between multiple accounts from different email providers
- Use the ‘Add to Calendar’ button to create Google Calendar invites instantly with Gemini
Theme 'customer support responsiveness or helpfulness' identified in recent_reviews #2. Review #2 (recent_reviews, 4★) mentions customer support responsiveness or helpfulness.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), May 21, 2026 to April 27, 2026
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- High-engagement negative reviews can overrepresent complaints
- Claims labeled 'low confidence' are based on single-review observations only
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Gmail is praised by sampled reviewers for helpful customer support or developer responsiveness. low
Theme 'customer support responsiveness or helpfulness' identified in recent_reviews #2. Review #2 (recent_reviews, 4★) mentions customer support responsiveness or helpfulness.
Evidence (1)
“ cleared cache and storage. Updated from 2 to 4 stars after developer quickly responded with a link. And though I tried things and it didn't seem to work. when I uninstalled and reinstalled it seemed ...”Rating: 4★ February 25, 2026 30 likes - Gmail is praised by sampled reviewers for reliable performance, stability, or smooth operation. low
Theme 'reliable performance, stability, or smooth operation' identified in recent_reviews #4. Review #4 (recent_reviews, 3★) mentions reliable performance, stability, or smooth operation.
Evidence (1)
“The app works great for most tasks, yet every update seems to change other minor things. Most of my emails do not fit the page now when I open them. I have to scroll from left to right to see the whol...”Rating: 3★ August 04, 2025 2,352 likes
Cons
- Gmail has sampled reports of bugs, crashes, freezing, or performance problems affecting usability. low
Theme 'bugs, crashes, freezing, or performance issues' identified in recent_reviews #1. Review #1 (recent_reviews, 3★) mentions bugs, crashes, freezing, or performance issues.
Evidence (1)
“uck on loading, and clicking them or opening the all has it freeze and not load anything. After force stop + open, it works, but sometimes pressing the send email button doesn't do anything. Marking a...”Rating: 3★ April 27, 2026 12 likes - Gmail has sampled reports that recent updates made the experience worse or introduced new problems. low
Theme 'recent updates making things worse or introducing problems' identified in recent_reviews #4. Review #4 (recent_reviews, 3★) mentions recent updates making things worse or introducing problems.
Evidence (1)
“The app works great for most tasks, yet every update seems to change other minor things. Most of my emails do not fit the page now when I open them. I have to scroll from left to right to see the whol...”Rating: 3★ August 04, 2025 2,352 likes
Recent Reviews
Ani Aggarwal
3★When it works, it's great. However, the widgets regularly are stuck on loading, and clicking them or opening the all has it freeze and not load anything. After force stop + open, it works, but sometimes pressing the send email button doesn't do anything. Marking as read or deleting from the Gmail notification also doesn't actually do anything, so these emails stay in my inbox.
Tom Gill
4★crashes immediately on Google Pixel 7 today. cleared cache and storage. Updated from 2 to 4 stars after developer quickly responded with a link. And though I tried things and it didn't seem to work. when I uninstalled and reinstalled it seemed that maybe I didn't have the upgrade even though app info said that I had. started working again, really not sure why, and it looks a little different so something changed. still frustrated that I have no idea what really fixed it so I can't help others.
Maria Arnold
4★Not sure if this can even be changed, but on my old phone the stars showed up as yellow. On my new phone (Pixel 8a), they are just showing up as gray. I do not notice the messages at all with gray stars, so it's almost pointless to use them. It would be lovely if the multiple color options available to use if logged in on a computer were also in the app, but I at least want some color back for my stars.
Wallace Walker
3★The app works great for most tasks, yet every update seems to change other minor things. Most of my emails do not fit the page now when I open them. I have to scroll from left to right to see the whole email. That is very annoying, especially in portrait mode. Even in landscape mode, which I don't prefer at all when viewing an email, I still have to scroll to see the whole email. Absurd!! Why can I not create/edit folders in the app? Not nice GOOGLE! More users have smartphones versus computer!
Zeranamu
3★05/20/26: Gmail refuses to sync on this device. I just see a 'getting your messages...' that never goes away. I've cleared cache, data, uninstalled, reinstalled, disabled sync, enabled sync, logged out and logged back in, the whole thing, nothing is fixing it. This would be a 5 star review as until now I've never had a single issue with this app, but this makes it completely unusable to me (what's an email app it you can't access your emails?).