Great Clips Online Check-in

Overall, useful for checking in and knowing when to head to your location. Things I wish the app had (there's not enough space so I will summarize.) 1) Remind function to actually work. 2) Individuals in a group have delineation including a "time since last cut" feature. 3) Ability to select a specific stylist. specific stylists at my location do best for different hair in my family. Otherwise, this app is useful for checking in only.

The only thing this app does right is put my name in the system. The time frames and accuracy aren't correct. I checked in at about 250pm. It said 1 minute wait with nobody in line but me. In my car, and about 3 minutes to arrival(305p), it updated to a 24 minute wait with a person in front of me. When I actually walked in, it said 47 minute wait. Huh? I ended up waiting 30 minutes. Let's get the accuracy worked out on this...there's potential!

Completely broken. Can't even use at all. I tried updating - didn't work. So I uninstalled and reinstalled. Still doesn't work. Just freezes on splash screen that says "Great Clips - It's Gonna Be Great" Problem is... can't even get a haircut as a walk-in anymore (even when I use the app to reserve a slot, it's over an hour wait usually!) Been a customer for over a decade... but guess I have to find a new place to cut my hair

Previously I was very happy with this app, and used it frequently. However, several months ago it started saying that online check in was not available. I mentioned this multiple times when going onsite for my haircuts. I tried uninstalling and reloading the app. But the problem persists. I will probably switch to another company -- not because of poor service in-store, but because of poorly functioning technology that is forcing me to gamble with my schedule due to no online check in.

Meh, I see nothing so far that justifies a redesign. If anything, it's less intuitive than the older app. I had two salons listed as favorites that I no longer visit. But I had to stumble upon the method for removing them from my favorites. (The Help option had no info about how to do that.) I tried pressing the star, long-pressing the entry, going to account settings, etc. Then I (accidentally) slid the favorite to the left and it deleted. A visual clue indicating that would've been nice.