By AppHub Editorial Team · Updated August 3, 2026
Grubhub: Food Delivery
Overview
Food & Drink
Grubhub
Free
Oct 4, 2010
2026.14
7.0
No
Apr 10, 2026
Features
Grubhub is changing the food delivery game. Hundreds of thousands of restaurants, groceries, and exclusive deals for our regulars—one of which could be you. But the real play: No delivery or service fees on restaurant orders over $50. Seriously. Just more of the food you love without the fees that turn bigger orders into bigger costs.
SAY GOODBYE TO DELIVERY AND SERVICE FEES ON $50+ RESTAURANT ORDERS You read that right. No delivery fees. No service fees. No more fees on restaurant orders ove...
Grubhub is changing the food delivery game. Hundreds of thousands of restaurants, groceries, and exclusive deals for our regulars—one of which could be you. But the real play: No delivery or service fees on restaurant orders over $50. Seriously. Just more of the food you love without the fees that turn bigger orders into bigger costs. SAY GOODBYE TO DELIVERY AND SERVICE FEES ON $50+ RESTAURANT ORDERSYou read that right. No delivery fees. No service fees. No more fees on restaurant orders over $50. Whether you’re ordering for your family, hosting friends, or placing a group order, Grubhub makes it easier to order more without worrying about fees at checkout. Learn more at bit. ly/GHEatTheFees ORDER FROM HUNDREDS OF THOUSANDS OF RESTAURANTSWe have what you want, from local restaurants to the chains we all know and love. Think: Taco Bell, McDonald’s, KFC, Pizza Hut, Popeyes, Papa John's, Burger King, Dunkin’, Starbucks, Buffalo Wild Wings, Chipotle, Wendy’s, Jersey Mikes, Jimmy Johns, Panda Express, Arby’s, Panera Bread, Shake Shack, and more. French fries, pizza, burritos, burgers, sushi, donuts—okay we’re making ourselves hungry, now. What we’re saying is that we have it all. And if you ever need guidance for your next meal, check out our restaurant ratings and reviews. Then, just pay your way (minus the delivery and service fees on $50+ restaurant orders) with credit cards, PayPal, Venmo, Amazon Pay, cash app, and gift cards. GET IN ON THE EXCLUSIVE OFFERS The key is Grubhub+. Sign up for unlimited $0 delivery fees and lower service fees on eligible orders—on top of no delivery or service fees on $50+ restaurant orders—and enjoy exclusive offers and rewards as a Grubhub+ member.
Download Grubhub: Food Delivery
Get the official app from the trusted app stores. You will be redirected to the download page.
When you purchase through links on our site, we may earn an affiliate commission. Learn more
Ratings breakdown
974,000 reviewsDeveloper contact
Name
Grubhub Holdings Inc.
Address
222 Merchandise Mart Plz Ste 800 Chicago, IL 60654-1133 United States
Website
https://www.grubhub.comPhone
+1 224-208-5948
Support
android@grubhub.com
Privacy
View policyFrequently Asked Questions
Does Grubhub offer a subscription service like Amazon Prime for free delivery? high
Grubhub offers a membership called Grubhub+. It provides unlimited $0 delivery fees and lower service fees on eligible orders from Grubhub+ merchants. You can try it free for 30 days, and it costs $9.99 per month after that.
Source: app_metadata
Does Grubhub waive delivery and service fees on large orders? high
Yes, Grubhub waives delivery and service fees on restaurant orders over $50. This is a key feature highlighted in the app's description.
Source: app_metadata
What payment methods does Grubhub accept? high
Grubhub accepts a variety of payment methods including credit cards, PayPal, Venmo, Amazon Pay, Cash App, and gift cards.
Source: app_metadata
Is the Grubhub app free to download? high
Yes, the Grubhub app is free to download and use. There are no upfront costs, but fees apply for delivery and service unless you qualify for a waiver.
Source: app_metadata
How good is Grubhub's customer service for undelivered orders? low
Recent user reviews indicate mixed experiences. One user reported receiving an instant credit instead of a requested redelivery for a misdelivered order, which was frustrating. The app's description boasts 24/7 customer support.
Source: user_reviews, app_metadata
Can I add an extra tip after delivery on the Grubhub app? low
Some users have reported a technical glitch that prevents them from adding an extra tip. One review from May 2025 described a persistent error page when trying to access the 'extra tip' feature, despite troubleshooting steps.
Source: user_reviews
How to Use
Grubhub lets you order food delivery from hundreds of thousands of local restaurants and national chains, with a key feature being no delivery or service fees on orders over $50 from participating restaurants. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Step 1: Download the Grubhub app from the Google Play Store and create an account.
- Step 2: Browse for restaurants or use the search bar by entering a cuisine or restaurant name.
- Step 3: Add items to your cart. Keep in mind that delivery and service fees are waived on orders over $50 from eligible restaurants.
- Step 4: Choose your payment method from options like credit cards, PayPal, Venmo, or Amazon Pay.
- Step 5: Confirm your order and track its real-time progress from the restaurant to your door.
Key Features (from app listing)
Source: app_description
- No delivery or service fees on restaurant orders over $50.
- Access to hundreds of thousands of local and national chain restaurants, including Taco Bell, McDonald's, KFC, and more.
- Real-time order tracking that shows your delivery on a map from restaurant to front door.
- Grubhub+ membership offering $0 delivery fees and other perks for a monthly fee after a 30-day free trial.
- 24/7 customer support for any issues or questions.
- The Grubhub Guarantee, which promises to match a lower price found on a competitor site and provides a $5 credit.
- Various payment options including PayPal, Venmo, and gift cards.
This tip is responsive to verified user complaints from recent reviews, specifically Review ID 2 (extremely slow delivery) and Review ID 5 (misdelivered orders and wrong items). It is not a guarantee but a practical suggestion based on reported patterns.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), March 2025 to March 2026
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- High-engagement negative reviews can overrepresent complaints
- Claims labeled 'low confidence' are based on single-review observations only
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
- The sample size was limited to 5 recent reviews; no other sampling buckets were available, significantly limiting the scope of the analysis.
- The ratings distribution data was null, preventing us from contextualizing the review sample against overall user sentiment.
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- The app itself is generally easy to use and convenient, with Amazon Prime integration offering an upgrade. low
This positive claim is derived from a single recent review (Review ID 4) that explicitly states 'I think this app is great and very convenient' and 'Amazon prime gives you a little upgrade, which is nice'. This is an isolated positive signal in the sample.
Evidence (1)
“I think this app is great and very convenient. However, I have a few grievances. When a place cancels an order, they are not able to send a reason why. I also think there should be some preventative measures in order to avoid ordering when there is a shortage on something. For example, restaurants s”Rating: 3★ March 23, 2026 1 likes - Amazon Prime membership provides a valued upgrade to the Grubhub experience, as reported by 1 reviewer. low
This claim comes from a single recent review (Review ID 5) that mentions 'Amazon prime gives you a little upgrade, which is nice'. This is a very narrow data point.
Evidence (1)
“Convenient and it works. Amazon prime gives you a little upgrade, which is nice. However, I've had three instances of delivery people not delivering the entire order, the wrong order, or taking an absurd amount of time to make the delivery. I literally watched a delivery driver circle the city befor”Rating: 4★ March 28, 2026 1 likes
Cons
- Significant and recurring delivery service failures are a major concern in recent reviews, including misdelivered orders, wrong items, and extremely slow delivery times. high
Theme 'delivery failure' was identified in 3 out of 5 recent reviews. Review ID 1 states an order was 'miss delivered'. Review ID 2 reports delivery taking '2 hrs to get an order from a place that's 10 minutes away'. Review ID 5 describes 'three instances of delivery people not delivering the entire order, the wrong order, or taking an absurd amount of time'.
Evidence (3)
“I'm going out of my way to write this. I had an order recently that got miss delivered. No picture for the order just a red screen. I issued my request of didn't receive food and wanted redeliver. Got instant credit instead. I was fine with it, but then I tried to order again today. I'm exhausted fr”Rating: 1★ September 14, 2025 268 likes“The app isn't the issue it's the service itself. They need to update their system to what DD uses or something similar. They are so slow it takes 2 hrs to get an order from a place that's 10 minutes away. Yeah I can get it myself but not the point. I'm not always able to get out and I'm willing to p”Rating: 1★ March 08, 2025 451 likes“Convenient and it works. Amazon prime gives you a little upgrade, which is nice. However, I've had three instances of delivery people not delivering the entire order, the wrong order, or taking an absurd amount of time to make the delivery. I literally watched a delivery driver circle the city befor”Rating: 4★ March 28, 2026 1 likes - The app has technical glitches, specifically a repeating error page that prevents users from accessing help features or adding an extra tip for a driver. low
This is a specific technical complaint reported by 1 recent reviewer. Review ID 3 details a persistent error when clicking 'help' or 'extra tip' that persists after reinstalling, clearing cache, and on different networks.
Evidence (1)
“I keep getting an error page when I click "help" or "extra tip". I had a fantastic, kind driver, and I wanted to toss him an extra $5, and I can't. Deleted the app, reinstalled, force stopped, cleared cache, tried on wifi, tried on cellular. I've got a Galaxy S25 Ultra, and Amazon only makes eleven ”Rating: 1★ May 09, 2025 99 likes - The customer service process for undelivered orders is unsatisfactory, offering an instant credit instead of a redelivery as requested, which leaves users frustrated. low
Theme 'poor resolution for undelivered orders' appears in a single recent review. Review ID 1 specifically requested a redelivery for a misdelivered order but received an 'instant credit' instead, which they describe as leaving them 'exhausted'.
Evidence (1)
“I'm going out of my way to write this. I had an order recently that got miss delivered. No picture for the order just a red screen. I issued my request of didn't receive food and wanted redeliver. Got instant credit instead. I was fine with it, but then I tried to order again today. I'm exhausted fr”Rating: 1★ September 14, 2025 268 likes - Order cancellations by restaurants lack transparency and communication, as stated by 1 reviewer. low
This complaint comes from a single mixed-review reviewer. Review ID 4 states 'When a place cancels an order, they are not able to send a reason why'. This is an isolated observation.
Evidence (1)
“I think this app is great and very convenient. However, I have a few grievances. When a place cancels an order, they are not able to send a reason why. I also think there should be some preventative measures in order to avoid ordering when there is a shortage on something. For example, restaurants s”Rating: 3★ March 23, 2026 1 likes
Recent Reviews
Christopher Troutman
1★I'm going out of my way to write this. I had an order recently that got miss delivered. No picture for the order just a red screen. I issued my request of didn't receive food and wanted redeliver. Got instant credit instead. I was fine with it, but then I tried to order again today. I'm exhausted from the hassle. I tried to use my credit on 4 different stores and got one message. "Sorry we cant combine two or more payment methods." Try doordash instead never any issue like this.
Monica Martin
1★The app isn't the issue it's the service itself. They need to update their system to what DD uses or something similar. They are so slow it takes 2 hrs to get an order from a place that's 10 minutes away. Yeah I can get it myself but not the point. I'm not always able to get out and I'm willing to pay for it to be delivered to me and I actually tip well. Drivers get lost or take weird ways to get to my house and it takes them longer. Just annoying. They don't care which is why I'm cancelling.
Meaghan DelliCarpini
1★I keep getting an error page when I click "help" or "extra tip". I had a fantastic, kind driver, and I wanted to toss him an extra $5, and I can't. Deleted the app, reinstalled, force stopped, cleared cache, tried on wifi, tried on cellular. I've got a Galaxy S25 Ultra, and Amazon only makes eleven zillion dollars a day, so I'm thinking a working app shouldn't be too high an expectation, but here we are. I took a screen recording, can a dev reach out? I'm mad at Bezos, not you.
Minecraftgrl26
3★I think this app is great and very convenient. However, I have a few grievances. When a place cancels an order, they are not able to send a reason why. I also think there should be some preventative measures in order to avoid ordering when there is a shortage on something. For example, restaurants should be able to provide notices such as "out of rice" in a red section when you click the restaurant's page. Restaurants canceling my order has made my planning extremely difficult.
Chris Selig
4★Convenient and it works. Amazon prime gives you a little upgrade, which is nice. However, I've had three instances of delivery people not delivering the entire order, the wrong order, or taking an absurd amount of time to make the delivery. I literally watched a delivery driver circle the city before arriving at my location 60 minutes late. Other than that, the app is fine.