Jimmy John's Sandwiches

Jimmy's used to be good. Not so much anymore. Just got 5 sandwiches and it was $80. That's just too much. The rewards program is effectively useless - either they don't apply the purchase to your account or the points expire too fast or whatever else. I've spent probably $1500 there in a year and got a cookie. yippee frickin doo. And now about half the time I go in they get the order wrong or can't figure out how to put my order in because the menu changed or whatever. The app doesn't help.

This app is still garbage. if it's not one thing, it's another. worst delivery tracking in the industry. frequently broken (right now if you try to order a gyro and make it a combo it doesn't let you until you "pick a sandwich" which isn't possible), and some of the menu and navigation features are unintuitively placed. oh and it's pretty unoptimized. load times are pretty abysmal even on flagship devices.

I just started using this app and so far, it’s working out pretty well. Ordering my food was very convenient and they had it done so quickly. I went right there after I ordered it and it was already done. I love that it has rewards. Some restaurant apps don’t. The full menu is there and there is a wide variety of items to choose from. I ordered the Ceasar Wrap which was amazing. I also ordered the bow-tie pesto pasta and the potato salad which I always like. I also got a pickle and chips.

This app is garbage. Sometimes it tells me my order went through when it didn't, other times it says my order didn't go through and I end up placing two orders. If your card declines, the app wipes your card from the database so you have to reenter all of the information instead of simply retrying the transaction after moving money into the account. Let's get some quality of life added to this app yeah?

App is trash. Click the reward, then it takes you to pick the item you want for the reward, customize and add to cart, try to checkout, and it says you need to add your reward item. I just did that. Why do I still need to add it? The click through procedure just took me through that process. I eat enough Jimmy John's to finance an entire franchise. I want the rewards fixed. Make it so you add the reward during final checkout. This fails hard.