Life360: Stay Connected & Safe

So untrustworthy and inaccurate. The location can be "accurate" within a distance of about half a mile. Not helpful in many situations. That's if the app updates a person's location at all. Often, it shows my husband or one of my kids still at our home or at a place they were much earlier in the day and it stays stuck at that location for many hours. We always check for updates when it starts acting up and there aren't any. We've had to log out and back in or even uninstall the app and reinstall

For the most part, I love the app as it gives me peace of mind in knowing where my family is, especially when they are traveling. However, it's not always accurate. My family member can be in one place (verified) but the app will show otherwise (and no their phones were not left behind). There are delays (lagging) in the app, as well. I have the Gold membership, because of the added benefits due to the amount of traveling my family does. Really wish this app would improve its accuracy.

Used to be a good app. Lately, the app loses connection with locations. The screen comes up blank. I can not see the location of anyone in my circle. I have to force the app to stop and then go back into the app. It will work a few times, then stop again. Very annoying. So I was asked to contact support, I did. Their solution was basically to log out and log back in. I have to do this several times a week. What a pain. Well, now the app crashes every time it comes up. No longer works on android.

The app overall has been decent. The main problem that I have experienced over the last three weeks has been that the app says that there is no network connection for the parties in my circle. Updated, cleared cache, and uninstalled/installed app multiple times and still does it. The subscription fees are ridiculous if the doesn't work as advertised.

I originally had free, upgraded to subscription, big mistake. If possible, pay yearly, cheaper than monthly, over $40 in savings. However, this app has been terrible since November. I've done everything chat bot says to do. Everything is turned on. I have no driving reports, but I look at my husband & daughters drive and it shows all the drives. Also, my problem started when I upgraded to yearly, not monthly. Nothing works. Please fix or refund money.