By AppHub Editorial Team · Updated August 3, 2026
Norwegian Cruise Line
Overview
Travel & Local
Norwegian Cruise Line Holdings LTD
Free
Aug 8, 2024
1.37.0
7.0
No
May 8, 2026
Features
Get even more out of your vacation with more features, more control, and more simplicity
Norwegian Cruise Line’s updated app makes it even easier to tailor your perfect vacation. Take full advantage of our endless experiences and wide variety of dining, entertainment, excursions, activities, and more. See comprehensive onboard schedules, view extensive excursion details, browse updated menus, view entertainment listings, and make reservations for experiences on...
Get even more out of your vacation with more features, more control, and more simplicity
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Ratings breakdown
25,900 reviewsDeveloper contact
Name
Norwegian Cruise Line Holdings Ltd.
Address
7665 NW 19TH St Miami, FL 33126-9115 United States
Phone
+1 305-335-8100
Support
product.team@ncl.com
Privacy
View policyFrequently Asked Questions
Is Norwegian Cruise Line free to download? high
Yes. The app metadata lists Norwegian Cruise Line as free.
Source: app_metadata
What do sampled users complain about in Norwegian Cruise Line? low
Norwegian Cruise Line has sampled complaints about payment, subscriptions, trials, or locked features. Only 1 sampled review supports this theme, so confidence is low.
Source: user_reviews
How to Use
Get even more out of your vacation with more features, more control, and more simplicity - all in the palm of your hand. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Install Norwegian Cruise Line from the appropriate app store.
- Open the app and start with the free experience.
- Review the main features described in the app listing.
- Check settings or support resources if you run into sampled issue patterns such as norwegian cruise line has sampled complaints about payment, subscriptions, trials, or locked features.
Key Features (from app listing)
Source: app_description
- Travel & Local app experience
- Free download
- From Norwegian Cruise Line Holdings LTD
- 500,000+ downloads listed
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), February 05, 2026 to May 12, 2026
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- High-engagement negative reviews can overrepresent complaints
- Claims labeled 'low confidence' are based on single-review observations only
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Available on Google Play with broad device compatibility low
Based on app availability data
Cons
- Some users report issues: "unless we just had a bad ship (getaway) anyone giving this app more than 1 star has never used any other cruise line. There are no daily menus in the " low
Identified from 3 low-rated user review(s)
Evidence (3)
“unless we just had a bad ship (getaway) anyone giving this app more than 1 star has never used any other cruise line. There are no daily menus in the app, only menus for the places that never change. ”Rating: 1★ May 08, 2026“Sometimes I can find things, and then sometimes I can't. For example, twice before I've ben able to see a summary of my charges. Now? Not a trace. The web site is the worse than the app, but neither w”Rating: 2★ May 02, 2026 1 likes“It's frustrating to require app updates every single time I open the app, regardless if it's during the trip or not. I've never seen this before and it's been happening for years, for multiple trips a”Rating: 1★ March 17, 2026 10 likes
Recent Reviews
Austin Lanier
3★Tried to look up my reservation to get the ship itinerary. Gated at "please select a date in the future", when looking up the reservation. I'm already on the boat, so I can't select the future... Willing to modify review if I can actually look up my reservation correctly. Edit: No clue if this has been fixed, and I won't really bother checking since my trip is over. There was at least an attempt to reach out to me over this, so I've modified my review to be neutral.
Jeremy Lindgren (vita10gy)
1★unless we just had a bad ship (getaway) anyone giving this app more than 1 star has never used any other cruise line. There are no daily menus in the app, only menus for the places that never change. There is no schedule in the app, except the freestyle PDF style document that you can barely use because if you get 75% through a page it snaps to the next page. So there's a "my plans" section like other cruise lines, but then no way to put anything in it.
Craig Russo
2★Sometimes I can find things, and then sometimes I can't. For example, twice before I've ben able to see a summary of my charges. Now? Not a trace. The web site is the worse than the app, but neither will win any prizes. BTW, I'm a computer programmer, so I hope you're taking heed of my comments. I would recommend some serious web/app work.
Antony Rivera
1★It's frustrating to require app updates every single time I open the app, regardless if it's during the trip or not. I've never seen this before and it's been happening for years, for multiple trips and multiple phones. Why can't I see my excursion reservations when I'm in the app and off the ship? I can see the reservations before the trip and on the ship. I should be able to access my information at any time. Arbitrary locking of functionality. Clunky UI. Overall frustrating experience.
Aerion Istari
2★It's always changing. Menu items disappear and some bookings made don't work. It also needs an on-board chat so new friends have a way to coordinate activities. It's not very intuitive either. Having to constantly disconnect and reconnect to the internet is super annoying. Even getting connected to the internet the first time is really clunky and difficult to figure out.