OpenTable

The app allows you to set alerts for availability when your favorite place is bookwd up. I have receivwd dozens of these alerts when seating became available. NOT ONCE HAVE I GOTTEN THE NEWLY OPENED SEATS, EVEN WHEN CLICKING ON THE NOTIFICATION WITHIN SECONDS OF IT POPPING UP. The only thing I can imagine is that delivery of notifications is so slow that they arrive after those seats have been claimed by others. I have been after seats in one venue on any of FOUR nights, for the last 8 weeks.

Works with on the fly planning at times, a good selection of choices, their locations, and information. The ability to modify the reservation count is not functioning. The platform won't allow modifying guest count. It is stuck in the time adjustment feature. As years have passed, I use OT less as I continue to run into frustrating issues with the platform.

Easy to use app with one fatal flaw. I needed to make 2 reservations this evening, one was a business meal (a quick in and out) and the other a social event (to eat a proper meal). I used the app to make both reservations. When I showed up at the first place with my business colleagues, I was informed that the reservation had been canceled and there was no place for us as the place was "reservations only". Wow did I look like an idiot, AND this left us scrambling for a place to eat. Boo!

The app almost never works. I enter my phone number and code sent and it asks for my email. Then it says "account already exists" and sends code to confirm email, which I do. Then I repeatedly get an error message saying something went wrong. On those occasions where I am able to book a reservation, I can't modify the reservation without going through the same flawed process above. Garbage and a complete waste of time.

It's annoying that all upcoming reservations aren't listed under "Reservations" like on the desktop site. The app now only lists the next upcoming reservation. You can, however, find the other reservations if you click on "notifications." It's annoying to have to hunt around for the reservations rather than have it simply listed under "Reservations."