By AppHub Editorial Team · Updated August 3, 2026
Napster - AI Music & Experts
Overview
Music & Audio
Napster Music, Inc
Free
Nov 10, 2010
$1.99 - $489.00 per item
No
Mar 12, 2026
Features
Napster brings music creation to everyone, with AI musicians who collaborate with you in live video. No instruments, no experience, no typing prompts into a box. Just conversation. Whether you're chasing a melody in your head or ready to produce your next release, your crew is here to help you make it real.
Collaborate with AI musicians across every genre:
Napster brings music creation to everyone, with AI musicians who collaborate with you in live video. No instruments, no experience, no typing prompts into a box. Just conversation. Whether you're chasing a melody in your head or ready to produce your next release, your crew is here to help you make it real. Collaborate with AI musicians across every genre:
Download Napster - AI Music & Experts
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Ratings breakdown
165,000 reviewsDeveloper contact
Name
Rhapsody International Inc.
Address
1411 4th Ave Ste 1200 Seattle, WA 98101 United States
Website
http://help.naspter.comPhone
+1 206-707-8094
Support
help@napster.com
Privacy
View policyFrequently Asked Questions
Does Napster still have the old music streaming service, or is it only AI music now? high
Recent reviews indicate the app has changed significantly. Multiple users in Sept 2025 report losing all their playlists (with only 3 songs remaining or all tracks disappearing), suggesting the transition to the new AI-focused version may have caused data loss. The app description now emphasizes AI music creation with 'AI musicians', not streaming. The original playlist/music library functionality may have changed or been replaced.
Source: user_reviews, app_metadata
Will I lose my old playlists if I update to the new Napster? high
Based on 4 recent reviews from Sept-Dec 2025, users are reporting that playlists are being wiped or reduced to a handful of songs after the update. One user mentioned a backup tool that only backs up songs alphabetically to the letter 'O', potentially missing 30% of their library. This is a high-confidence risk based on multiple independent reports.
Source: user_reviews
Does the AI music feature actually work? low
One recent review (Dec 2025) states that talking to the AI 'will not affect' anything, suggesting the conversational AI feature may not be fully functional yet. However, this is based on a single review with very low engagement (1 like), so it may not represent the general experience.
Source: user_reviews
Is Napster free to use? high
The app is free to download, but offers in-app purchases ranging from $1.99 to $489.00 per item. Subscription auto-renews unless cancelled. Some users report paying for services (like playlist transfer) that later became free.
Source: app_metadata
Is it safe for kids? medium
The app has a Teen content rating. It includes AI music creation features and live video collaboration with AI musicians. No explicit content restrictions were mentioned in the description beyond the Teen rating.
Source: app_metadata
How to Use
Napster is an AI-powered music creation app that lets you collaborate with AI musicians through live video conversations to generate original songs. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Download the app from Google Play and create an account.
- Review subscription terms - the app offers in-app purchases from $1.99 to $489.00 per item with auto-renewal.
- Back up any existing playlists before updating, as recent users report data loss issues.
- Select an AI musician from available genre specialists (hip-hop, jazz, country, etc.).
- Begin a live video session to converse with the AI about your music idea.
Key Features (from app listing)
Source: app_description
- Collaborate with AI musicians across multiple genres via live video
- Conversation-based music creation (no typing prompts)
- AI musicians remember your style and session history
- Generate original songs with vocals, production, and album art
- No royalties or licensing - you own your music
- Browse AI-generated music from other creators for inspiration
Derived from recent_reviews #5, which reported the backup tool only works up to letter 'O', potentially missing 30% of songs.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (5 reviews total (recent_reviews only; no other buckets were provided) per app), September 08, 2025 to December 28, 2025
- Google Play ratings distribution
- App Store listing metadata
- Review samples are extremely small (5 reviews) and not statistically representative
- No high-engagement or mixed review buckets were available to cross-validate claims
- Claims labeled 'low' confidence are based on single-review observations only
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- The app offers AI musicians that collaborate in live video across multiple genres.
Feature 'AI music collaboration' described in app description and recent_review #4
Evidence (1)
“you can talk to the AI all you want it will not affect the music that is generated.”Rating: 2★ December 28, 2025 1 likes - The app allows users to generate original songs with vocals and production.
Feature 'Original song generation' described in app description
Evidence (1)
“Generate original songs with vocals, production, and album art”Rating: 0★ - Customer support can be responsive and helpful for some issues.
Theme 'Responsive support' identified in recent_review #3
Evidence (1)
“Napster's Customer Support was OUTSTANDING! Jon W resolved my issue within a couple of hours.”Rating: 1★ September 14, 2025 65 likes
Cons
- Playlists are frequently wiped or reduced to just a few songs without warning.
Theme 'Playlist data loss' identified in recent_review #1, #2, and #3
Evidence (3)
“all of a sudden my playlists are either being completely wiped out, or reduced from 100 songs to 3.”Rating: 2★ September 08, 2025 229 likes“years of compiling songs. now my playlists have 3 songs at best.”Rating: 1★ September 14, 2025 361 likes“all my tracks have disappeared, no tracks are listed ON ANY PLAYLISTS including theirs.”Rating: 1★ September 14, 2025 65 likes - The transition to the new version has caused significant data loss and broken features.
Theme 'Broken transition' identified in recent_review #1, #4, and #5
Evidence (3)
“the name hasn't changed but the software sure has. I cancelled my subscription”Rating: 2★ December 28, 2025 1 likes“I paid $5 for a service to transfer my playlists prior to Napster offering to transfer our playlists for free.”Rating: 1★ December 27, 2025 13 likes“Now, all of a sudden my playlists are either being completely wiped out”Rating: 2★ September 08, 2025 229 likes - The AI music generation does not respond to user input as advertised.
Theme 'Non-functional AI' identified in recent_review #4
Evidence (1)
“you can talk to the AI all you want it will not affect the music that is generated.”Rating: 2★ December 28, 2025 1 likes
Recent Reviews
Damon Hucks
2★I have been with Napster since it was a file sharing service. Basically, never had any problems. Now, all of a sudden my playlists are either being completely wiped out, or reduced from 100 songs to 3. I uninstalled and reinstalled. Still nothing. This will be my last month of subscription if I can't get some answers. VERY DISAPPOINTING!! 9/8/25 update: Cancelling my subscription effective 10/2. Sad, but not paying for an app that is a shell of what it once was....
Sandy Pena
1★I would give zero stars if I could. years of compiling songs. now my playlists have 3 songs at best. this is frustrating. at this point the company is taking money without providing service. I pay for this service, and at this point, im paying for nothing but a headache and a fake "im sorry for your experience" response. are customers receiving a refund for a music app with no music? Playlist won't even load. I have been a customer since rhapsody. where was the communication to customer? trash.
Greg Mauchmar
1★Minor glitches here and there in the app. But Napster's Customer Support was OUTSTANDING! Jon W resolved my issue within a couple of hours. Update 9/14/25. Now, all my tracks have disappeared, no tracks are listed ON ANY PLAYLISTS including theirs. No help from CSI have been scammed by Napster as I have about 5 months left on a paid one-year subscription with NO REFUNDS! And can't play anything on Napster now. So much for being a long-term subscriber. Now a complaint to the BBB will be coming.
Randy Cragin
2★well hello new version of Napster. the name hasn't changed but the software sure has. I cancelled my subscription, but went ahead and tried it because it's not going to end immediately. I presume this is still beta. my experience so far has been you can talk to the AI all you want it will not affect the music that is generated. it will however use your lyrics. and that's the only reason I'm talking right now. this has potential. but it has a lot of broken parts to it. good luck refining this.
H M
1★I paid $5 for a service to transfer my playlists prior to Napster offering to transfer our playlists for free. so that sucks. they offer a way to backup your library songs, but when I do that it only backs up my song's alphabetically to the letter O. so I'm still probably missing like 30% of my songs which sucks. this is a horrible, horrible transition and I feel like you owe a lot of people their money back.