By AppHub Editorial Team · Updated August 3, 2026

Jersey Mike's

Jersey Mike's

4.8
Downloads: 5,000,000+ Reviews: 143,000 Content Rating: Everyone
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Overview

Category

Food & Drink

Developer

Jersey Mike's Subs

Price

Free

Released On

Apr 6, 2016

Version

2.48.0

Requires Android

8.0

Contains Ads

No

Updated At

May 6, 2026

Features

Cut the line & order on the go! It's easy with the Jersey Mike's App to order & customize your favorite items, whether you like it Mike's Way® or want to create your own combination.

The app allows you to earn Shore Points® on every purchase of a sub, even our kids' meals and catering boxes. Want to know the best part about earning points? It's redeeming them! You can easily redeem points through the app when you make a purchase or by using a QR code to scan in store.

You also have access to...

Cut the line & order on the go! It's easy with the Jersey Mike's App to order & customize your favorite items, whether you like it Mike's Way® or want to create your own combination. The app allows you to earn Shore Points® on every purchase of a sub, even our kids' meals and catering boxes. Want to know the best part about earning points? It's redeeming them! You can easily redeem points through the app when you make a purchase or by using a QR code to scan in store. You also have access to MyMike's where you can create your account. In MyMike's you are able to sign up for our email club, track your Shore Points® and much more. App Features:

Find a location near you
Earn & redeem Shore Points®
Explore the menu
Order on the go
Customize your order
Create your MyMike's account
Use an existing saved payment card
See the estimated time your order will be ready
Add notes to your order

Download Jersey Mike's

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Ratings breakdown

143,000 reviews
5★
90%
4★
7%
3★
1%
2★
0%
1★
2%

Developer contact

Name

Jersey Mike's Franchise Systems, Inc.

Address

2251 Landmark Pl Manasquan, NJ 08736 United States

Phone

+1 877-321-4044

Support

support@jerseymikes.com

Privacy

View policy

Frequently Asked Questions

Is the Jersey Mike's app free to use?
high

Yes, the Jersey Mike's app is free to download and use. It does not contain any ads, though it does require an Android device running version 8.0 or higher.

Source: app_metadata

Can I change the cheese on a sub in the app?
medium

Based on recent user reviews, the app's customization is limited. You can delete the default cheese that comes with a sandwich, but you cannot select a different type of cheese from a list. Some users have had success writing their cheese preference in the order comments, but the app menu itself doesn't support this change.

Source: user_reviews

Can I earn and redeem rewards with the Jersey Mike's app?
high

Yes, the app allows you to earn Shore Points® on eligible purchases, including subs, kids' meals, and catering boxes. You can then redeem these points through the app during checkout or by using a QR code in-store.

Source: app_metadata

Will the app spam me with emails and texts?
low

One recent reviewer reported receiving unwanted promotional emails and texts after creating an account, even after unchecking the opt-in box. This is an isolated complaint, but it suggests there may be an issue for some users. The app's description mentions you can sign up for an email club, implying promotional communications are a standard feature.

Source: user_reviews, app_metadata

How to Use

Order and customize your favorite subs for pickup and earn Shore Points® rewards through the Jersey Mike's app. (app_description)

Getting Started

Source: app_metadata_and_user_feedback

  1. Download the app from the Google Play Store. Ensure your device is running Android 8.0 or higher.
  2. Open the app and create a MyMike's account. Be mindful of opting out of promotional emails and texts during signup if you wish to avoid them.
  3. Use the 'Find a location' feature to choose your preferred Jersey Mike's store.
  4. Browse the menu and select your items. Note that customization is currently limited; to change cheese, you may need to add a note to your order.
  5. Customize your order and add notes for special requests (e.g., cheese changes) in the designated field.
  6. Pay using a saved payment card or other in-app method and submit your order to 'cut the line'.

Key Features (from app listing)

Source: app_description

  • Order ahead for pickup to skip the line.
  • Earn Shore Points® on every sub, kids' meal, and catering order.
  • Redeem your earned points via the app or an in-store QR code.
  • Customize your order, including selecting your preferred toppings.
Pro Tip: If the app doesn't allow you to change your cheese selection directly, write your desired cheese change in the order notes or comments. One reviewer reported that the staff honored such a request.

This tip is derived from a recent user review (#4) which states a cheese change request written in the comments was 'actually done as requested.' It is responsive to a verified user complaint from the same review sample.

How this content was created

Content type: pattern_analysis_of_user_reviews_and_metadata

AI generated: Yes

Data sources:
  • Google Play user reviews (5 per app), Date range of available reviews: October 15, 2025 to April 30, 2026
  • Google Play ratings distribution
  • App Store listing metadata
Limitations:
  • Review samples are not statistically representative of all user sentiment
  • Claims labeled 'low confidence' are based on single-review observations only
  • No real-world app testing was conducted
  • Feature availability may vary by region, device, and app version
  • This analysis is based on a very small (5 reviews) sample from only one bucket, making it highly susceptible to bias from recent events.

Pros & Cons

Based on analysis of Google Play user reviews

Pros

  • The app facilitates a positive and easy in-store pickup experience, with staff honoring special requests noted in the order comments. high

    Theme 'smooth app-to-store experience' identified in recent_reviews #1 and #4. Reviewer #1 describes easy order and staff experience. Reviewer #4 independently mentions the app was easy to use and their special request in comments was honored.

    Evidence (2)
    “The app and staff make it an easy experience. Order on-line, walk up to t”
    Rating: 5★ October 15, 2025 118 likes
    “I was able to put my soak to change cheese in the comments and it was actually done as requested.”
    Rating: 4★ April 30, 2026
  • The food quality is consistently praised, with users highlighting fresh ingredients and generous portions. low

    Theme 'food quality and customization' identified in recent_reviews #1 only. This is based on a single positive review praising the ingredients.

    Evidence (1)
    “Awesome subs everytime. They know how pack on the meat. Mike's way is the only way to go. Lots of fresh veggies and the kick of oil & vinegar makes for a most excellent sub.”
    Rating: 5★ October 15, 2025 118 likes

Cons

  • The app's customization options are limited, particularly for changing cheese selections on sandwiches, as reported by 2 of 5 sampled reviewers. medium

    Theme 'limited customization for cheese' identified in recent_reviews #3 and #4. Reviewer #3 explicitly complains about the inability to change the default cheese on a sandwich. Reviewer #4 notes that while you can delete the default cheese, you cannot select a new one.

    Evidence (2)
    “if u want to change the cheese the only...”
    Rating: 1★ April 21, 2026 2 likes
    “They don't list more than just the cheese the sandwich automatically comes with so you can't change it only delete it.”
    Rating: 4★ April 30, 2026
  • The app does not allow users to select certain premium canned drinks (e.g., Stubborn brand Root Beer) as part of a combo meal, a feature available in-store. low

    Theme 'missing combo drink options' identified solely in recent_reviews #5. Reviewer #5 describes the inability to select Stubborn brand drinks for a combo via the app.

    Evidence (1)
    “You can't seem to select the canned drinks (Ex. Stubborn brand drinks like the Root Beer) in a combo. I can get it in a combo in-store but there seems to be no options in the app”
    Rating: 4★ January 20, 2026 10 likes
  • The app may send unwanted promotional emails and texts to users after account creation, even when the user opts out, leading to uninstallation by 1 reviewer. low

    Theme 'unwanted promotional communications' identified in recent_reviews #2 only. Reviewer #2 describes being 'bombarded' by emails and texts despite unchecking the promotions box.

    Evidence (1)
    “I was bombarded with several emails and texts from them. I even made sure not to check the box to receive promotions but it made no difference.”
    Rating: 1★ April 27, 2026 1 likes

Recent Reviews

Jeff Walters

5★

Awesome subs everytime. They know how pack on the meat. Mike's way is the only way to go. Lots of fresh veggies and the kick of oil & vinegar makes for a most excellent sub. My go to is the "Club" and it never fails to impress The app and staff make it an easy experience. Order on-line, walk up to the counter, and "bam" there it is with a smile every time. Keep up the awesome work...

October 15, 2025 118 likes

Chris Wayland

1★

After I installed the app and made an account, I was bombarded with several emails and texts from them. I even made sure not to check the box to receive promotions but it made no difference. After a few days of that, I decided it wasn't worth it, and uninstalled. I was planning on going there regularly but chose a different sandwich shop instead.

April 27, 2026 1 likes

Queen D

1★

You guys need to make the app more customizable. The only way you can get what u want is to choose an item that may already have the cheese you want and dressing. For example if u want the #43 it only comes with American cheese mixed peppers and onions... but if u want to change the cheese the only thing you can do is take off the cheese it doesn't give you an option to choose different cheeses and the same for toppings.. you guys need to include the same options you get in store on the app....

April 21, 2026 2 likes

Shajuan Thornton

4★

So far so good. It was my first time using it to order and it was quite easy. I was able to put my soak to change cheese in the comments and it was actually done as requested. They don't list more than just the cheese the sandwich automatically comes with so you can't change it only delete it. It's good to know that's an alternative.

April 30, 2026

Dustin Tarr

4★

App works just fine except one thing I wish would be fixed or added or what not. You can't seem to select the canned drinks (Ex. Stubborn brand drinks like the Root Beer) in a combo. I can get it in a combo in-store but there seems to be no options in the app to select those for a combo meal, only as a separate drink on its own. I'm confused if that's intentional or not and why, if so. Unless I'm missing where that's at it's very unfortunate because those are my go-to drinks at Jersey Mike's.

January 20, 2026 10 likes