Nothing Bundt Cakes

App is easy enough to use. Made my selections and was ready to check out only to find there is a $3 'Service Fee' for ordering online. Seriously? Charging users for the privilege of doing the work of placing their order and paying themselves! You can't make this stuff up. Can you say 'cart abandoned' and sale lost.

the crew at the powers store in Colorado springs are exceptionally nice. the store was very clean and my bundlet was delicious plus looked beautiful. it's unfortunate that they are so expensive now. especially when their specialty flavors are impossible to get because they don't have them long and limited amounts. and those are the only ones I want to spend the money on. some of the permanent menu items are yummy. but not enough to warrant spending $8.

I always end up ordering in person or from the website because there's always something missing or that goes wrong in the app. Birthday reward is never there, options are missing, certain codes or promotions don't work. The app looks all nice and smooth, but then seems to fail when actually going to place an order.

I love the option they have where you can create your own bundtinis flavor combinations. The app is very easy to navigate as well. The only thing I see as an issue with the app is trying to find your profile information for "password reset". I have tried for over 30 minutes to reset password to send to my email and nothing ever came to me. I can't even find where to access inside the app to see what my password is actually.

I'm not sure if it's just me experiencing this on my phone (and I have a pretty decent phone), but the options at the bottom of the app pages aren't easily clickable. It's so close to the edge of the screen that I have a hard time clicking my selection. This has happened with every online in-app order. Also, my pick up time for my order was confirmed in such a manner where I thought my order was actually placed, but it wasn't. Others had the same issue. But, the cakes are AMAZING!