Freddy’s

Absolutely terrible app experience. The app said a product wasn't available at our local restaurant, but I was able to go in and order it. We also had issues with going "back" a step because the app would outright close instead of backing out from the product that was allegedly "not available" at our location. I had to open the app multiple times, and every time I did, I nearly chose to go to a completely different restaurant instead. Freddy's is not worth the headache, or the price per portion.

As much as I like Freddy's food, this is one of the most frustrating apps I've ever used that still functions. Pressing the back button on the phone exits the app, even if you're browsing an item. You can't view prices until you start an order at a location, but you can't do that until you try to add an item to your bag. The in-app feedback form serves only to frustrate people into leaving, and the fact that these issues have existed for years tells me they have no interest in fixing them.

Buggy, slow, constantly locks up, can't use the 'back' command on the menu bar or the app disappears. Try to reopen from recently used apps and it's frozen, finally unfreezes after about 20 seconds. Installed on a Galaxy S25 with the latest security update installed 2 days prior. On top of that, there's only a "pick up" option to order. I wanted to order then arrive and eat in. Our 2nd choice would be drive through, but neither of these are an option. Going to Chick-fil-A instead.

App used to be great. Lately it hasn't worked at all. It logged me out and will not let me log back in. Says incorrect username/password. Even if I try to reset it and it says successful, it still doesn't work. I tried reinstalling app, but no luck. Now getting emails saying some reward points are expiring, but I have no way of using them with the app not working. Haven't been back to Freddy's in the last few weeks because it's frustrating and I figured it would end up resolving after an update.

Not a great user experience. The app is slow. navigation is a little funky (the back button on my android takes me out of the app). Opening the keyboard covers my whole screen with a white box so I can't see what I'm typing. I somehow accidentally added a bottle of fry sauce and seasoning to my order when trying to check out. I had form validation issues when trying to enter my checkout information (I had to delete the field and re-enter it to clear it). First time using, not worth the trouble.