Uber - Driver: Drive & Deliver

Constant updates but not a single improvement!! GPS tells me to make turns into a one way street (oncoming traffic) and places with "no turns" signs. I can no longer see the destination until I'm on the street so I can't get a heads up instead of passing it. The acceptance rate: We shouldn't be penalized for declined trips/ deliveries that we didn't pysically decline. If we let the timer run out it shouldn't count. A lot of time we're driving and it's hard to read the small print and drive.

The app overlay is actually infuriating. I've had to cancel orders because as I'm writing a message to a current customer a new order will pop up mid sentence & my finger was already on the screen! No chance to review the offer, just accepted. & some of them have been heinous (+$5 for what turned out to be 23miles extra?!) I've contacted support a few times & it's apparently everyone's first day & they have no idea what I'm talking about or just keep repeating "it will be fixed after 100 trips"

This app needs to be updated and fixed. I've been flagged multiple times for suspicious activity, and now my account is messed up! I'm not doing anything wrong! My payment edit was paused when Support suggested I edit my bank stuff due to suspicious activities. I can no longer cash out because my debit card got removed from the account before it was paused. The app won't let me log in on my secondary device. I can only log in on my main one that I don't like using for Uber! I ran out of space🤬

Navigation is broken and has been for over 3 years. Messages from customers pop up repeatedly until you tap them. The app glitches out and stops working all together at random times, yet still shows you is active even though it considers you offline. Grocery shops for items that are sold by weight never show the weight that the customer wants. So you have to contact the customer or just guess. The permissions it demands of every user are insane. Essentially, it takes over your phone.

The app has an issue with reading enhanced ID's, the order system has a hard time handling multiple orders at once especially when shopping. Support is very obviously reading from a step by step list which becomes more apparent when I am on the phone with them every other day. If the problem could be resolved by restarting the app I wouldn't have called