By AppHub Editorial Team · Updated August 3, 2026
Waymo
Overview
Maps & Navigation
Waymo LLC
Free
Apr 20, 2021
26031605.892637656-release
8.0
No
Apr 6, 2026
Features
Get there with The World’s Most Experienced Driver ™
Waymo is on a mission to be the world’s most trusted driver. Making it safer, more accessible, and more sustainable to get around—without the need for anyone in the driver’s seat.
REQUEST AUTONOMOUS RIDES
Ready to ride in any of our existing territories? Download the Waymo app and enter your destination to request your first ride.
HOW IT WORKS
Once requested, the Waymo car will pick you up from your current location; all you have to do is...
Get there with The World’s Most Experienced Driver ™Waymo is on a mission to be the world’s most trusted driver. Making it safer, more accessible, and more sustainable to get around—without the need for anyone in the driver’s seat. REQUEST AUTONOMOUS RIDESReady to ride in any of our existing territories? Download the Waymo app and enter your destination to request your first ride. HOW IT WORKSOnce requested, the Waymo car will pick you up from your current location; all you have to do is hop in, sit back, and buckle up. To begin your trip, tap “Start Ride” on the in-car passenger screen where you can also see what the Waymo Driver sees and contact Rider Support at any time. DESIGNED WITH YOU IN MINDWaymo offers the freedom of having a car to yourself without the stress of driving or parking. Day or night, you can request fully autonomous rides that are safe, clean, reliable, and customizable. Whether it’s picking the perfect temperature or streaming your favorite playlists, each ride empowers you to make it your own. MEET THE WORLD’S MOST EXPERIENCED DRIVER ™Waymo is The World’s Most Experienced Driver™ with millions of miles of experience and a proven safety track record. Every car in our all-electric fleet is operated by the Waymo Driver, an autonomous driving technology built with safety at heart. Its real-time visibility gives the Waymo Driver the capability to navigate and adapt with ease. Supported by a multilayered suite of sensors—including cameras, radar, and lidar—our systems maintain a constant 360°-view of the car’s surroundings ensuring road safety for all. YOUR RIDE, EVERY TIME. EXPLORE FEATURESRide schedulingSet pick up times up to one hour in advance and we’ll be there to get you. Pick the perfect vibeAdjust temperature and select tunes all through the Waymo app or in-car screen display. Easy door unlockOnly you can unlock your ride—use Bluetooth to unlock your ride automatically as soon as you’re near. Adjust settings via the My Car Tab in the Waymo app. Share your tripShare live arrival times with friends and family while en route. Trunk spaceStore your belongings with ample trunk space. Upon exiting the car, the trunk will automatically open to ensure nothing’s left behind. Multi-stopAdd multiple destinations to your ride anytime—up to 4 per trip. Or, pull over any time with the tap of a button using the Waymo app or in-car screen. Eco-friendlyDo right by the planet when you ride with our all-electric fleet. The Waymo app is available for download in:
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Ratings breakdown
44,000 reviewsDeveloper contact
Name
Waymo LLC
Address
1600 Amphitheatre Pkwy Mountain View, CA 94043-1351 United States
Website
https://waymo.comPhone
+1 650-575-5464
Support
app@waymo.com
Privacy
View policyFrequently Asked Questions
Is Waymo free to download? high
Yes. The app metadata lists Waymo as free.
Source: app_metadata
What do sampled users complain about in Waymo? low
Waymo has sampled complaints about search, organization, folders, or finding content. Only 1 sampled review supports this theme, so confidence is low.
Source: user_reviews
What do sampled users like about Waymo? medium
Waymo is praised by sampled reviewers as easy, useful, or convenient. 2 sampled reviews or 1 sampling buckets support this theme.
Source: user_reviews
How to Use
Get there with The World’s Most Experienced Driver ™Waymo is on a mission to be the world’s most trusted driver. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Install Waymo from the appropriate app store.
- Open the app and start with the free experience.
- Review the main features described in the app listing.
- Check settings or support resources if you run into sampled issue patterns such as waymo has sampled complaints about search, organization, folders, or finding content.
Key Features (from app listing)
Source: app_description
- Great Britain (UK)
- United States of America
- Maps & Navigation app experience
- Free download
- From Waymo LLC
- 1,000,000+ downloads listed
Theme 'easy, useful, or convenient to use' identified in recent_reviews #1, recent_reviews #5. Review #1 praises easy, useful, or convenient to use. Review #5 praises easy, useful, or convenient to use.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), July 18, 2025 to August 10, 2025
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- High-engagement negative reviews can overrepresent complaints
- Claims labeled 'low confidence' are based on single-review observations only
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Users appreciate the app: "I've only had 2 rides so far but when I use the Waymo its really great, I can change the music, legroom, and more! also " high
Extracted from 2 high-rated user review(s)
Evidence (2)
“I've only had 2 rides so far but when I use the Waymo its really great, I can change the music, legroom, and more! also I love the AI that drives. there was a accident up ahead and it change the cours”Rating: 5★ April 09, 2026 1 likes“Amazing! The app was easy to use. The car was comfortable to ride in and the drive was smooth. I am an anxiety prone passenger while riding in cars. I was relaxed the entire way; to the point I forgot”Rating: 4★ July 18, 2025 45 likes - Great Britain (UK) medium
Extracted from app description
- United States of America medium
Extracted from app description
Cons
- Some users report issues: "Works with graphene, disable Play store access to app. Edit: The fares have went into the fantasy realm. 2-3x Uber/Lyft rates to go across SF. They al" low
Identified from 1 low-rated user review(s)
Evidence (1)
“Works with graphene, disable Play store access to app. Edit: The fares have went into the fantasy realm. 2-3x Uber/Lyft rates to go across SF. They also take forever to show up and make you walk to so”Rating: 1★ January 19, 2026 45 likes
Recent Reviews
Jay Rawlings
3★It was ok. At first it was good, pickup went well and getting into the car was easy. A little while into the drive the car started to malfunction and kept pulling over. We called ride support and got put on the phone with two people at the same time. We finally got someone to help us, but were in a bit of a rush and so we just got out, though eventually they did get it working. Overall I would say do this more for the cool experience, but know that it is technology and sometimes it won't work.
Damien
5★I've only had 2 rides so far but when I use the Waymo its really great, I can change the music, legroom, and more! also I love the AI that drives. there was a accident up ahead and it change the course of the ride. honestly I did not expect it to do that. good job technology and waymo! it feel futuristic and I love that. never expected to see it. I cant wait to see the next amazing thing.
nugalonious
1★Works with graphene, disable Play store access to app. Edit: The fares have went into the fantasy realm. 2-3x Uber/Lyft rates to go across SF. They also take forever to show up and make you walk to some place a block away. Less than 1 star. Everytime I've tried to use it the rates were higher than Uber/Lyft. I see no point in this service if it isn't cheaper than paying an actual person. The vehicles are also starting to show their Jaguar-ness and are getting rickety.
RK Subramaniyan
3★Felt futuristic for sure and excited to be in driver less taxi and enjoyed the trip. the only reason I am giving 3 stars because it dropped me in a different location instead of the location I chose. I was new to Phoenix and couldn't find the difference. later found out that it's a wrong location. later I found out their waymo support that it dropped me in a different location because the original selected location is not drivable. I agree but it should have notified me while in the car.
Heather Zalokar
4★Amazing! The app was easy to use. The car was comfortable to ride in and the drive was smooth. I am an anxiety prone passenger while riding in cars. I was relaxed the entire way; to the point I forgot someone was driving at times. The fare price is extremely reasonable and much cheaper than other options. The downfall.... I could not book a car for a future time. I don't like to wait until the l minute to finalize my transportation. I would have given Waymo One five stars if it weren't for that.