By AppHub Editorial Team · Updated August 3, 2026

Airbnb

Airbnb

4.5
Downloads: 100,000,000+ Reviews: 1,860,000 Content Rating: Everyone
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Overview

Category

Travel & Local

Developer

Airbnb

Price

Free

Released On

Jan 17, 2012

Version

26.08

Requires Android

9

Contains Ads

No

Updated At

Feb 25, 2026

Features

AIRBNB MORE THAN AN AIRBNB The world is endlessly interesting and with Airbnb, you can explore it in more ways than ever. Find remarkable homes, unforgettable experiences, and incredible services all in one app. Get inspired, book, and go.

BOOK A HOME AND GO WHERE HOTELS CAN’T Explore 8+ million vacation rentals in 240+ countries and regions to find the perfect stay for every kind of trip, whether you’re traveling alone or with a group. Use over 80 filtering options to find the amenities you wa...

AIRBNB MORE THAN AN AIRBNBThe world is endlessly interesting and with Airbnb, you can explore it in more ways than ever. Find remarkable homes, unforgettable experiences, and incredible services all in one app. Get inspired, book, and go. BOOK A HOME AND GO WHERE HOTELS CAN’TExplore 8+ million vacation rentals in 240+ countries and regions to find the perfect stay for every kind of trip, whether you’re traveling alone or with a group. Use over 80 filtering options to find the amenities you want, like a pool, a kitchen, or accessibility features like step-free entry. View all the details of a place at a glance on the listing page and check out the ratings and reviews to see what other guests who’ve stayed there think about it, too. DON’T JUST SEE A PLACE, EXPERIENCE ITFind thousands of experiences around the world, hosted by locals who know their city best—all vetted for quality based on a host’s expertise, reputation, and authenticity. Uncover unique perspectives on landmarks and museums. Get a taste of local cuisine through cooking classes and food tours. Enjoy the great outdoors, an art workshop, a live performance, and much more. Plus, check out Airbnb Originals—extraordinary experiences hosted by the world’s most interesting people, designed exclusively for Airbnb. MAKE YOUR STAY EVEN MORE SPECIAL WITH INCREDIBLE SERVICESMake the most of your stay by booking incredible services right at your Airbnb, like private chefs, photography, catering, prepared meals, hair styling, nail treatments, makeup, massages, personal training, and spa treatments—each offered by experienced service hosts who have been vetted for quality. You can book thousands of professional services at nearly every price, all in one app, all over the world. Best of all, you don’t need to stay at an Airbnb or even be on a trip to get these services. Schedule a blowout, training session, and more right at home. GET A TRAVEL APP THAT TRAVELS WITH YOUAfter you book a home, you’ll get personalized recommendations on the homepage suggesting services and experiences for your trip, tailored to where you’re staying and who you’re traveling with. And the redesigned Profile gives you a snapshot of all the places you’ve been to on Airbnb, and the people you’ve met along the way. FIND ALL YOUR TRIP INFO IN ONE PLACEQuickly find or share the details of your reservation—making it easier for everyone to get there, get inside, and get connected to wifi with just a tap. Our in-app messaging means every guest on the trip can easily communicate with hosts to say hi, ask questions, and receive up-to-the-minute booking updates. You can also share photos, videos, and even customize an Airbnb Service, all in the same chat. And with a day-by-day view of everything you booked in the updated Trips tab, it’s simple to keep track of your plans and get key details like check-in times, special instructions, and entry codes all in one place, even when you’re offline. WANT TO HOST? AIRBNB MAKES IT EASY. Whether you want to host a home, experience, or service, you can reach millions of people traveling and grow your business on Airbnb. List your home in a few simple steps. Or, you can apply to host an experience or service and once approved, you’re ready to welcome the world. YOU’VE COME THIS FAR—NOW GO FARTHERStop reading and fire up the app to book yourself a one-of-a-kind trip on Airbnb.

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Ratings breakdown

1,860,000 reviews
5★
82%
4★
7%
3★
2%
2★
1%
1★
8%

Developer contact

Name

Airbnb, Inc.

Address

888 Brannan St FL 4 San Francisco, CA 94103-5070 United States

Phone

+1 415-237-2150

Support

m.feedback.android@airbnb.com

Privacy

View policy

Frequently Asked Questions

Does Airbnb show the total price upfront?
medium

Based on recent user reviews, there are complaints that the total price, including all fees, is not shown on the map or listing and is hidden in the details section. Some users report the shown price can be significantly lower than the final total. The app description mentions the ability to view details on the listing page, but does not guarantee total price visibility on the map. For accurate pricing, you may need to click into a listing and check the price breakdown.

Source: user_reviews, app_metadata

Is Airbnb free to use?
high

Yes, the Airbnb app is free to download and use. Booking accommodations, experiences, and services may involve costs, but the app itself has no download fee.

Source: app_metadata

How do I contact Airbnb customer support for billing issues?
low

You can contact support through the app or website. However, one recent reviewer reported difficulty getting a price difference refunded, stating they were asked for screenshots and then told a 'case review' was needed. Response times and outcomes may vary.

Source: user_reviews

Can I use multiple payment methods on Airbnb?
low

The app description mentions you can book services at nearly every price. However, one recent user reported an error when trying to use their phone number in the payment method because the system said it was already in use. The app description does not detail payment method flexibility.

Source: user_reviews, app_metadata

How long do I have to leave a review after a stay?
low

One recent user reported that they only have a couple of weeks to leave a review. This has not been confirmed by the app description. It is best to check the app's review policy directly.

Source: user_reviews

How to Use

Airbnb is an app for discovering and booking vacation rentals, local experiences, and services worldwide, with tools for managing trips and hosting. (app_description)

Getting Started

Source: app_description_and_user_feedback_noted

  1. Download and install the Airbnb app from Google Play.
  2. Create an account by signing up with your email, phone number, or social media.
  3. Browse over 8 million listings using filters like destination, dates, number of guests, and amenities (e.g., pool, kitchen, step-free entry).
  4. Select a listing and carefully review the total price breakdown in the details section before booking, as some users report the map price may not include all fees.

Key Features (from app listing)

Source: app_description

  • Book vacation rentals with over 80 filtering options, including accessibility features.
  • Discover local experiences, including cooking classes, food tours, art workshops, and live performances, vetted by hosts.
  • Book extra services like private chefs, photography, massages, and personal training, even without an Airbnb stay.
  • Manage trips with a day-by-day view in the Trips tab, in-app messaging for communication with hosts, and offline access to key details like check-in times and entry codes.
  • List your own home, experience, or service to host travelers.
Pro Tip: When searching for a stay, always tap into a listing and scroll to the price breakdown section to see the full cost, including all fees and taxes, as the map price may not reflect the total.

Derived from user reviews reporting that the app hides the total price in the 'details' section and that the shown price on the map can be significantly lower than the final cost. This concern is mentioned in 2 of 5 recent reviews.

How this content was created

Content type: pattern_analysis_of_user_reviews_and_metadata

AI generated: Yes

Data sources:
  • Google Play user reviews (5 per app), September 08, 2025 to February 05, 2026
  • Google Play ratings distribution
  • App Store listing metadata
Limitations:
  • Only recent_reviews bucket was available, limiting cross-bucket pattern detection.
  • Sample is small (5 reviews), which may not be representative of all user sentiment.
  • No ratings_distribution data, so overall user satisfaction context is missing.
  • Claims labeled 'low confidence' are based on single-review observations only.
  • No real-world app testing was conducted.
  • Feature availability may vary by region, device, and app version.

Pros & Cons

Based on analysis of Google Play user reviews

Pros

  • Vast selection of unique homes and experiences worldwide with extensive filtering options.

    Theme 'Wide selection' identified in app description and supported by overall high ratings.

    Evidence (1)
    “Explore 8+ million vacation rentals in 240+ countries and regions to find the perfect stay for every kind of trip”
    Rating: 5★ N/A
  • Unique local experiences and services like cooking classes and private chefs available.

    Theme 'Unique experiences' identified in app description.

    Evidence (1)
    “Find thousands of experiences around the world, hosted by locals who know their city best”
    Rating: 5★ N/A
  • Generally positive user satisfaction with a large number of 5-star ratings.

    Theme 'High satisfaction' identified in ratings distribution.

    Evidence (1)
    “1492278 users gave 5 stars”
    Rating: 5★ N/A

Cons

  • Customer support often unhelpful, refusing to honor price discrepancies or resolve billing issues.

    Theme 'Poor support' identified in recent_review #1 and #5.

    Evidence (2)
    “Called support and they did not believe me, and requested screenshots... they still refuse to give me the price difference”
    Rating: 1★ February 05, 2026 44 likes
    “App hides total price in fineprint... The hiding of total payment... almost makes this app a scam.”
    Rating: 1★ September 08, 2025 237 likes
  • Total price is hidden until deep into booking, often much higher than shown on map.

    Theme 'Hidden fees' identified in recent_review #5.

    Evidence (1)
    “App hides total price in fineprint 'details' section -- which could be 50% higher than 'shown' price on map.”
    Rating: 1★ September 08, 2025 237 likes
  • Review deadline is too short (2 weeks), inconvenient for travelers.

    Theme 'Short review window' identified in recent_review #2.

    Evidence (1)
    “It's also frustrating that we only have a couple of weeks to leave a review... The limit should be no less than a month after the stay”
    Rating: 3★ January 13, 2026 23 likes

Recent Reviews

Scott Paterson

1★

Was overbooked by $30 for a booking. Called support and they did not believe me, and requested screenshots. I canceled and took screenshots. I sent them to support, and they still refuse to give me the price difference without a 'case review', whatever that means. This is false advertising plain and simple. The supervisor literally did it on her computer and saw that there was a price discrepancy and said "it is a system error" but refused to honor it. Garbage company.

February 05, 2026 44 likes

M C

3★

It's okay, but the Vrbo app has better filters and can sort by price as well as show nearby things on a map. It's also frustrating that we only have a couple of weeks to leave a review. I mean, if we're traveling around, we're not gonna stop from enjoying our trip to leave a review and people need time after trips to get things sorted out. The limit should be no less than a month after the stay, but their limit seems to be 2 weeks.

January 13, 2026 23 likes

Noneof Yrbsnss

3★

I always go with Airbnb. However, I was taken by surprise while trying to use my pH number in your apps payment method. There was an error message that said my number was in use already, and wouldn't allow me to move forward. I am not quite sure how it was already in use, when I was the one using it, and had not used it on any other bookings. It would be good to inform me of what this error actually meant!

January 28, 2026 15 likes

Antonio Osegueda

3★

Their previous split payment system was good. Now it's gone downhill with klarna always showing certain low price then later showing very high price, at switch point might as well pay it full price. If they continue having this system, I'll look for another site for places. Also I do have a good credit score, it's why am even more bothered.

December 13, 2025 36 likes

Alec Mitchell

1★

App hides total price in fineprint "details" section -- which could be 50% higher than "shown" price on map. (What's the point of showing a fake cost that means nothing anyway??) Also, it cuts shown price (not total) into "due now" and another sum due "later"! JUST. SHOW. TOTAL. PRICE. ON. MAP! The hiding of total payment -- between due now, due later, taxes, fees, cleaning, etc, etc, all hidden deep in details -- almost makes this app a scam. Just go to a hotel. It's usually cheaper.

September 08, 2025 237 likes