By AppHub Editorial Team · Updated August 5, 2026
Amtrak
Overview
Travel & Local
Amtrak
Free
Sep 28, 2012
6.1.4
8.0
No
May 4, 2026
Features
Discover the convenience of traveling with Amtrak. With the Amtrak app you can get simple and intuitive access to all the travel information you need, whenever you need it.
...
Discover the convenience of traveling with Amtrak. With the Amtrak app you can get simple and intuitive access to all the travel information you need, whenever you need it.
Download Amtrak
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Ratings breakdown
47,100 reviewsDeveloper contact
Name
National Railroad Passenger Corporation
Address
1 Massachusetts Ave NW Washington, DC 20001 United States
Website
http://www.amtrak.com/Phone
+1 267-858-0133
Support
MobileTeam@amtrak.com
Privacy
View policyFrequently Asked Questions
Is Amtrak free to download? high
Yes. The app metadata lists Amtrak as free.
Source: app_metadata
What do sampled users complain about in Amtrak? medium
Amtrak has sampled reports about account access, login, or recovery problems. 2 sampled reviews or 1 sampling buckets support this theme.
Source: user_reviews
How to Use
Discover the convenience of traveling with Amtrak. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Install Amtrak from the appropriate app store.
- Open the app and start with the free experience.
- Review the main features described in the app listing.
- Check settings or support resources if you run into sampled issue patterns such as amtrak has sampled reports about account access, login, or recovery problems.
Key Features (from app listing)
Source: app_description
- Show your eTicket while onboard, including multi-ride and monthly passes - no need to print
- Purchase one-way, roundtrip, multi-ride and monthly tickets with dollars or Amtrak Guest Rewards points
- Check train status
- Find station information
- Edit and manage your account profile
- Save credit cards for quick checkout
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), January 29, 2026 to February 03, 2025
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- High-engagement negative reviews can overrepresent complaints
- Claims labeled 'low confidence' are based on single-review observations only
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Users appreciate the app: "Great never had an issue. lately they have amazing fairs and a large selection of options, times and destinations for yo" high
Extracted from 1 high-rated user review(s)
Evidence (1)
“Great never had an issue. lately they have amazing fairs and a large selection of options, times and destinations for your trip. they also have a great cancellation policy if you cancel your ticket be”Rating: 5★ May 07, 2026 2 likes - Show your eTicket while onboard, including multi-ride and monthly passes - no need to print medium
Extracted from app description
- Purchase one-way, roundtrip, multi-ride and monthly tickets with dollars or Amtrak Guest Rewards points medium
Extracted from app description
- Check train status medium
Extracted from app description
- Find station information medium
Extracted from app description
Cons
- Some users report issues: "App is great when it works. It won't let me sign in. I've uninstalled and reinstalled and rebooted my phone. Tried it on another phone, same issue. Ei" low
Identified from 3 low-rated user review(s)
Evidence (3)
“App is great when it works. It won't let me sign in. I've uninstalled and reinstalled and rebooted my phone. Tried it on another phone, same issue. Either pressing the login button does absolutely not”Rating: 2★ February 03, 2025 139 likes“The app on my Android is much, much better than the online web site - but after 3 or 4 tries in the past 24 hours to book a reservation I haven't succeeded yet - I'm seriously considering spending the”Rating: 2★ April 20, 2026 1 likes“Trash app. It wants me to log out to log in and even then is getting my profile info wrong. It only lets you pick 1 favorite departing and arriving destination each (instead of just saving your favori”Rating: 2★ January 29, 2026 8 likes
Recent Reviews
Jake Larson
2★App is great when it works. It won't let me sign in. I've uninstalled and reinstalled and rebooted my phone. Tried it on another phone, same issue. Either pressing the login button does absolutely nothing or I get an error that says they are have problems logging me in. I'm trying to book a trip and give you money and the app just won't work. Frustrating and hard to understand. Glad I'm not on a trip and needing to use the app! Just tried it on an iPad and it works just fine. Nice.
chaz nyc
5★Great never had an issue. lately they have amazing fairs and a large selection of options, times and destinations for your trip. they also have a great cancellation policy if you cancel your ticket before your trip You can get a full refund which is basically unheard of today. My only complaint is I wish the trains were on time a bit more. However, they do have a new system which will text you ahead of time when your train is running late and it does help a lot .
Richard W Evans
2★The app on my Android is much, much better than the online web site - but after 3 or 4 tries in the past 24 hours to book a reservation I haven't succeeded yet - I'm seriously considering spending the additional $300 and flying this trip. The app forgets what I was doing and asks me to log in again. If I follow a link for more information, it forgets everything I've entered. After I'm sure that I have entered everything correctly through payment, the "Purchase" is greyed out and inoperative.
mindlessbuddha
3★Edit April 2026: They've finally made some improvements. First time in years I can give it three stars. The downside: Push notifications don't work! NO REWARDS ACCOUNT ACCESS: must log into the website to check the account. Needs better integration with the rewards program and real-time information. Often, it won't sell tickets near departure time.
Tia Anderson
2★Trash app. It wants me to log out to log in and even then is getting my profile info wrong. It only lets you pick 1 favorite departing and arriving destination each (instead of just saving your favorites and letting you choose where you use them). The points redemption instructions don't appear to apply to the app. Finally, of the company in general, God help you if you need to call customer service.