By AppHub Editorial Team · Updated August 3, 2026
Best Buy: Shop tech deals
Overview
Shopping
Best Buy Co., Inc
Free
Feb 8, 2010
26.3.20
7.0
No
Mar 24, 2026
Features
Get top deals on appliances, electronics and more with online shopping deals at Best Buy. We’ve simplified tech shopping, with warp-speed checkout, curbside pickup, limited runs and can't-miss shopping deals. Access the latest gadgets, electronics, or essential appliances. The Best Buy app provides everything you need at your fingertips for seamless online shopping– with Price Match Guarantee.
Shopping deals and sales on everything tech. Laptops, appliances, and electronics
Best Buy is the solution for finding the top deals on appliances, electronics and more. We’ve simplified tech shopping, with warp-speed checkout, curbside pickup, limited runs and can't-miss shopping deals. Access the newest gadgets, electronics, and essential appliances. The Best Buy app provides everything you need at your fingertips for seamless online shopping– with the Price Match Guarantee on your favorite tech and appliances. Access the shopping deals and sales on everything tech. Laptops, appliances, and electronics
Download Best Buy: Shop tech deals
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Official Links
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Ratings breakdown
434,000 reviewsDeveloper contact
Name
Best Buy Co., Inc.
Address
7601 Penn Ave S Richfield, MN 55423 United States
Website
https://www.bestbuy.comPhone
+1 888-237-8289
Support
bestbuymobileapps@bestbuy.com
Privacy
View policyFrequently Asked Questions
Is the Best Buy app free to download and use? high
Yes, the Best Buy app is free to download and has no in-app purchases required for basic shopping functionality. The app requires Android 7.0 or higher and is rated 'Everyone'.
Source: app_metadata
Does the Best Buy app have performance issues? high
Based on recent user reviews, multiple users report the app can be sluggish, freeze, or load slowly even on fast internet connections. This appears to be a recurring concern among some users, though the app maintains a 4.7 overall rating across 434,000 reviews.
Source: user_reviews, ratings_data
Can I use the Best Buy app to scan barcodes in store? low
Yes, according to user feedback, the app allows you to scan barcodes of items in store to check prices, a feature not available on the mobile website.
Source: user_reviews
Does the Best Buy app support curbside pickup? high
Yes, according to the app description, you can use the app to notify the store when you're on your way and your order will be ready for curbside pickup. The app also provides real-time order tracking.
Source: app_metadata
Does the Best Buy app have a price match guarantee? high
Yes, the app description states that Best Buy offers a Price Match Guarantee, meaning if you find a qualified competitor with a lower price, Best Buy will match it.
Source: app_metadata
How to Use
The Best Buy app is designed to simplify tech shopping by providing access to deals, products, and services with features like barcode scanning, curbside pickup, and augmented reality product visualization. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Download and install the Best Buy app from the Google Play Store.
- Create a Best Buy account or sign in with your existing account. Note: some users report occasional random sign-outs requiring re-login.
- Browse products by category or use the search bar to find laptops, appliances, electronics, and more.
- To check prices in-store, use the barcode scanner feature by pointing your camera at a product's barcode.
- To place an order, add items to your cart, select delivery or curbside pickup, and proceed to checkout.
Key Features (from app listing)
Source: app_description
- Price Match Guarantee: Best Buy will match a lower price from a qualified competitor.
- Curbside Pickup: Notify the store when you're on your way for fast pickup.
- Augmented Reality: Visualize how products like furniture or appliances will look in your space before buying.
- Deal of the Day: Access daily savings on the latest electronics and appliances.
- My Best Buy Memberships: Unlock exclusive tech deals with Plus or Total memberships.
- Real-time Order Tracking: Monitor your orders and deliveries from within the app.
- Best Buy Marketplace: Shop from third-party sellers alongside Best Buy's inventory.
- Barcode Scanning: Scan items in-store to check prices and read reviews.
Derived from recent_reviews #4, where a 4-star reviewer noted 'The web page, on the other hand, is consistently snappy while the app sometimes gets sluggish'.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), February 25, 2025 to March 30, 2026
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- High-engagement negative reviews can overrepresent complaints
- Claims labeled 'low confidence' are based on single-review observations only
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
- Only recent_reviews bucket was available (5 reviews), which is a limited sample
- No ratings distribution data was available to contextualize overall sentiment
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Barcode scanning in-store to check prices is a handy feature.
Theme 'Barcode scanning' identified in recent_review #4
Evidence (1)
“The app does some handy things the web page doesn't, eg letting you scan the barcode of items in store to check prices.”Rating: 4★ March 28, 2026 - App and website work well together when logged into both.
Theme 'App and web integration' identified in recent_review #4
Evidence (1)
“I use both on my phone, and I appreciate that they play nicely together if you are logged into both.”Rating: 4★ March 28, 2026 - Price Match Guarantee helps users get unbeatable prices on tech.
Feature mentioned in app description, not supported by user reviews.
Cons
- App is very slow and frequently freezes or fails to load pages.
Theme 'Slow and freezing' identified in recent_review #1, #2, and #5
Evidence (3)
“Absolutely terrible. Freezes randomly or just flat refuses to load pages”Rating: 1★ June 05, 2025 1,333 likes“everything loads slow even on super fast connections”Rating: 3★ March 30, 2026“First, it's laggy.”Rating: 1★ February 25, 2025 1,182 likes - Bugs cause missing purchase history and missed price match opportunities.
Theme 'Missing purchase history' identified in recent_review #2
Evidence (1)
“a bug caused my purchased TV to not appear in my purchase history. I contacted customer service, but no one could resolve the issue. I made the purchase in November 2024, and it still hasn't shown up. Because of this bug, I also missed the post-purchase price match, which could have saved me $600.”Rating: 1★ February 25, 2025 1,182 likes - No filter to exclude third-party marketplace items, cluttering search results.
Theme 'Missing marketplace filter' identified in recent_review #5
Evidence (1)
“there also isn't a way to filter out the marketplace items and make it so products that are only sold by Best buy are shown. the app desperately needs a SOLD BY BEST BUY filter and fast”Rating: 3★ March 30, 2026
Recent Reviews
Michael C
1★Absolutely terrible. Freezes randomly or just flat refuses to load pages like when I click on a product or go to check my repair status. Sometimes it just decides to sign out randomly, then you have to go through the annoying sign in process - which is ridiculous.... It gives you the option to use text code, password, or email however if you try to use your password, it just goes to a page where it wants to text a code anyway - then force you to change your password even if you don't want to.
Rong Yu Kuo
1★I'm surprised this app has a good rating. First, it's laggy. Second, a bug caused my purchased TV to not appear in my purchase history. I contacted customer service, but no one could resolve the issue. I made the purchase in November 2024, and it still hasn't shown up. Because of this bug, I also missed the post-purchase price match, which could have saved me $600.
Anthony Luna
1★Terrible queue system that can easily be manipulated by bots...I've never successfully pre-ordered anything with the Drops through the app. "Coming Soon" turns to "In Line" to "Sold Out". Hot items like TCG products for the family to a standing mixer for my wife to a monitor for myself, it doesn't matter...everything is instantly sold out after the Pre-Order option becomes available.
Russell Zollinger
4★The app does some handy things the web page doesn't, eg letting you scan the barcode of items in store to check prices. The web page, on the other hand, is consistently snappy while the app sometimes gets sluggish or doesn't update buttons properly. I use both on my phone, and I appreciate that they play nicely together if you are logged into both.
Jouros
3★everything loads slow even on super fast connections and it's not my phone as this is the only shopping app (or app in general) that loads this slow. there also isn't a way to filter out the marketplace items and make it so products that are only sold by Best buy are shown. you can technically use the in store nearby filter but then if something is not in a store by you it won't show and you can't order it for pickup or delivery. the app desperately needs a SOLD BY BEST BUY filter and fast