By AppHub Editorial Team · Updated August 3, 2026
The Home Depot
Overview
Shopping
The Home Depot, Inc
Free
Mar 15, 2011
7.60
9
No
Apr 9, 2026
Features
It's a good time to be a doer. DIY IN THE PALM OF YOUR HAND Save time with The Home Depot app. Shop over one million products and find the info you need most. SNAP A PICTURE, FIND WHAT YOU NEED Don't know what something's called? Just snap a picture and let our Image Search feature tell you. A GPS FOR YOUR SHOPPING LIST Use the Product Locator to find what you're looking for and check store inventory. We'll take you to the exact aisle and bay. MAKE INFORMED BUYING DECISIONS Get Ratings & Reviews...
It's a good time to be a doer. DIY IN THE PALM OF YOUR HANDSave time with The Home Depot app. Shop over one million products and find the info you need most. SNAP A PICTURE, FIND WHAT YOU NEEDDon't know what something's called? Just snap a picture and let our Image Search feature tell you. A GPS FOR YOUR SHOPPING LISTUse the Product Locator to find what you're looking for and check store inventory. We'll take you to the exact aisle and bay. MAKE INFORMED BUYING DECISIONSGet Ratings & Reviews in a matter of seconds. Use the barcode reader to scan an item and read what other customers have to say. DO MORE WITH AN ACCOUNTSigning up is quick and free. Get access to real-time order tracking info, view purchase history, enable instant checkout and more. SHOP SPECIAL BUYS & VIEW LOCAL ADLook for a new Special Buy on the app home screen each day. Plus, check out your local ad for all the latest from your Home Depot. Privacy Policy: https://www. homedepot. com/privacy/privacy-and-security-statementDo Not Sell My Personal Information: https://www. homedepot. com/privacy/Exercise_My_Privacy_Rights
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Ratings breakdown
924,000 reviewsDeveloper contact
Name
The Home Depot, Inc.
Address
2455 Paces Ferry Rd SE Atlanta, GA 30339-6444 United States
Website
https://www.homedepot.comPhone
+1 770-356-4583
Support
onlinecustomercare@homedepot.com
Privacy
View policyFrequently Asked Questions
Is The Home Depot app free to download and use? high
Yes, The Home Depot app is free to download and use. It does not contain ads and is suitable for everyone (rated 'Everyone' by Google Play).
Source: app_metadata
How does the Product Locator feature work in The Home Depot app? medium
According to the app description, the Product Locator helps you find items in-store by showing you the exact aisle and bay where a product is located. You can check store inventory through this feature. However, one recent reviewer mentioned that the app does not readily indicate if an item is 'in stock' or 'special order', which may limit the effectiveness of this feature.
Source: app_metadata, user_reviews
Does The Home Depot app have a slow or buggy performance? medium
Based on all 5 available recent user reviews, the app is reported to have severe performance issues including being very slow, laggy, crashing, and freezing. Multiple reviewers state these problems have made the app frustrating to use and in some cases unusable. One reviewer notes this has been an issue for years. This information is based on a limited sample of negative reviews and may not reflect all user experiences.
Source: user_reviews
Can I search for products using a photo in The Home Depot app? high
Yes, the app description states it has an 'Image Search' feature where you can snap a picture of something to identify it. This is a key feature advertised by the developer. No user reviews in the sample mention using or having issues with this feature.
Source: app_metadata
What Android version is required to run The Home Depot app? high
The app requires Android 9 or higher to run. It was first released in March 2011 and the current version is 7.60.
Source: app_metadata
How to Use
Use The Home Depot app to shop for over one million home improvement products, find items in-store using the Product Locator, identify products through Image Search, and manage your account for order tracking and checkout. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Download and install the free app from Google Play on a device running Android 9 or higher.
- Create a free account to access order tracking, purchase history, and instant checkout features.
- Use the search bar or the Image Search feature (snap a photo of an item) to find products among over one million available.
- Use the Product Locator to check in-store inventory and get directions to the exact aisle and bay for items you want to pick up.
- Use the barcode reader to scan items in-store and view ratings and reviews from other customers.
Key Features (from app listing)
Source: app_description
- Image Search: Snap a picture of something to identify what it is and find it in the catalog.
- Product Locator: GPS-style navigation to the exact aisle and bay of a product in a participating store.
- Ratings & Reviews: Access customer reviews by scanning barcodes or searching products.
- Account Management: Track orders, view purchase history, and enable instant checkout.
- Daily Special Buys & Local Ad: View a new deal each day on the app home screen and check your local store's weekly ad.
Derived from user complaints in recent_reviews #3 and #4, where reviewers specifically compare the app's broken search/filter functionality unfavorably against the website experience. Review #2 also explicitly states 'It's faster to drive to HD or just open the competition's app.'
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (5 reviews (all from recent_reviews) per app), February 13, 2026 to May 20, 2025
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment; this sample is especially limited as it contains only 5 negative reviews.
- High-engagement negative reviews with many likes (e.g., 880 likes) can overrepresent complaints, but in this sample, all reviews are from the recent bucket and no balancing data was available.
- Claims labeled 'low confidence' are based on single-review observations only and may not reflect common user experience.
- No real-world app testing was conducted; all claims are derived exclusively from user-submitted review text.
- Feature availability (like Image Search and Product Locator) may vary by region, device, and app version.
- The app has a high overall rating (4.6 stars) per metadata, suggesting many users are satisfied, but no positive reviews were available in this sample to explain why.
- The ratings distribution (0-5 star counts) was null, making it impossible to gauge overall sentiment from the full user base.
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Product locator helps find items in specific aisles and bays in-store.
Theme 'In-store navigation' identified in app description and recent_review #5
Evidence (2)
“Use the Product Locator to find what you're looking for and check store inventory.”Rating: 5★ N/A“difficult to quickly find product locations (aisle & bin #s)...”Rating: 1★ March 22, 2025 249 likes - Image search feature to identify products by taking a picture.
Theme 'Visual search' identified in app description
Evidence (1)
“Don't know what something's called? Just snap a picture and let our Image Search feature tell you.”Rating: 5★ N/A - Access to daily Special Buys and local store ads.
Theme 'Deals and ads' identified in app description
Evidence (1)
“Look for a new Special Buy on the app home screen each day. Plus, check out your local ad...”Rating: 5★ N/A
Cons
- Extremely slow performance with frequent freezing and crashing.
Theme 'Slow and unstable' identified in recent_review #1, #2, #3, #4, and #5
Evidence (3)
“This app runs so slow. I use it because I can't just go to HD myself. but everytime I open this app it's just a slow ordeal.”Rating: 2★ February 13, 2026 67 likes“Seriously the worst shopping app for any large retailer that I (attempt to) use on an ongoing basis. It's faster to drive to HD...”Rating: 1★ May 16, 2025 880 likes“no it keeps crashing with a white screen.”Rating: 1★ March 16, 2025 344 likes - Search filters are broken, showing irrelevant results and resetting settings.
Theme 'Broken search and filters' identified in recent_review #3 and #4
Evidence (2)
“Filter is absolute garbage. I have it set to certain things and the search pulls up things that don't match.”Rating: 1★ March 16, 2025 344 likes“Every time you go back to your search from looking at an item or change pages it resets the sort settings.”Rating: 2★ May 20, 2025 408 likes - Login issues and app crashing on launch with a white screen.
Theme 'Login and launch crashes' identified in recent_review #3
Evidence (2)
“It never lets me log in. Like it won't even accept my email alone. I have no such issues on the website.”Rating: 1★ March 16, 2025 344 likes“no it keeps crashing with a white screen.”Rating: 1★ March 16, 2025 344 likes
Recent Reviews
Robert Benson
2★This app runs so slow. I use it because I can't just go to HD myself. but everytime I open this app it's just a slow ordeal. this is really the only app that I have this problem with. waiting for pages to load, sometimes they never do. most often placing a single order takes me multiple sessions just because of the pages freezing up. I've used this app for several years now, and it's always been like this, on 3 different phones and no matter what network I'm on. frustrating.
Isaac X. Pinhas
1★Seriously the worst shopping app for any large retailer that I (attempt to) use on an ongoing basis. It's faster to drive to HD or just open the competition's app and use it. It's been ridiculously slow, laggy, crashing, etc for years. I just do not get it - it's like they don't want me to spend money or search inventory online. Trying to use mobile web just sends you back to the crashes app.
Brigitta Bolyós
1★It never lets me log in. Like it won't even accept my email alone. I have no such issues on the website. Filter is absolute garbage. I have it set to certain things and the search pulls up things that don't match. If I have the results sorted by price the app just shows them in random order. Totally useless app. Edit: no it keeps crashing with a white screen. It's 2025. Is it really THAT hard to hire someone who can create a reliable app for such a big company?!
Natalie Buzaglo
2★The app is so very slow. Every time you go back to your search from looking at an item or change pages it resets the sort settings. when trying to search for a selection of colors, it filters out everything if it doesn't match all the colors in the search (and vs or). If you leave the app in the background and come back to it, it resets as well. This app definitely needs improving. The website is not any better than the app. Compared against Lowes' app, Lowes has a significantly better platform.
Dan Borg
1★This is one of the worst apps that I've ever attempted to use. There isn't enough character space here to list all of the problems, but here's a quick list: Constantly freezes up (especially IN the stores), doesn't readily say if an item is "in stock" or "special order", difficult to quickly find product locations (aisle & bin #s), hard to find other store stock info without changing store preferences. I HATE THIS APP!!!