Bose

They randomly disconnect, requiring deletion from phone memory and full reset of earbud case and Bluetooth setup. This can happen as infrequently as every few month, to less than a week. The "remember my settings" option for sound mode literally has never worked, ever. It says it's in the correct mode, but it's not. It does however work if you manually cycle through the modes every time you put them in your ear. I am using the Quiet Comfort II hardware. App works best when force-quit and reboot.

App is missing alot of features most modern apps have for its audience. I have experimented with lots of brands, but Bose is one of the audio companies whose software lacks in alot. Majority of time, my Bose app wont even connect to my audio devices, locking me out of basically the whole earbud/headphone. Modes are auto selecting. Audio will auto pause when audio device is being undetected in use, and you can't turn this option off. Another weird thing. The whole app is a flashbang. No dark mode

the app is very useful and can access many settings easily, when connected to the Internet. which makes little sense as many of the devices are used for travel including flying on a plane. when not connected to the Internet it can't see your devices, adjust settings or even really use anything on the app. If they add offline capability and access to device user manuals offline I'll upgrade to 5 stars. Until then, it really isn't all that useful.

New headphones are nice, but there's no way to turn off sound cancelation voiceover. Would be a nice feature since I can tell what mode it's in without. More annoying is that the app keeps starting in the bg saying "keeping everything in sync" when I'm not using anything for audio. Seems like Spyware to me, apps should stay off unless prompted to be otherwise. This is why it's a 1 star.

Honestly, I'm disappointed. I have a Google Pixel, and I'm aware that most things are geared towards iPhone but what the hell? It's just an app to connect my headphones and it barely functions?? I can't even use it, it says my device isn't connected when I have them on, it announced the sync to my pixel just fine in my ear, but alas the app doesn't register that I even have a product. So basically the app is trash, lucky the product doesn't completely suck.