By AppHub Editorial Team · Updated August 3, 2026
eBay online shopping & selling
Overview
Shopping
eBay Mobile
Free
Feb 17, 2010
No
Feb 24, 2026
Features
With the eBay mobile app, buy and sell millions of items on the go. Discover exclusive deals every day in our online marketplace.
Never miss a deal Online shopping and selling in the eBay app is simple. Get real-time alerts about Daily Deals, auctions, order updates, and so much more—all sent to your device with personalized push notifications. Give pre-loved items a new home. Whether you’re looking to sell clothing, tech, or car parts, our app is always at your fingertips.
Quickly list items ...
With the eBay mobile app, buy and sell millions of items on the go. Discoverexclusive deals every day in our online marketplace. Never miss a dealOnline shopping and selling in the eBay app is simple. Get real-time alerts aboutDaily Deals, auctions, order updates, and so much more—all sent to your device withpersonalized push notifications. Give pre-loved items a new home. Whether you’relooking to sell clothing, tech, or car parts, our app is always at your fingertips. Quickly list items with AISnap or upload a photo in the eBay app and let AI instantly generate descriptions andkey details for your listing—including brand, category, and more. Search, find, and save faves
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Ratings breakdown
4,990,000 reviewsDeveloper contact
Name
EBAY INC.
Address
2065 Hamilton Ave San Jose, CA 95125 United States
Website
http://www.ebay.comPhone
+1 844-322-9735
Support
androidhelp@ebay.com
Privacy
View policyFrequently Asked Questions
Is the eBay app good for sellers? high
While the eBay app has a high overall rating, multiple recent reviews describe the selling experience as frustrating. Common complaints include seller protection disputes that favor buyers, auto-relisting of items, hidden options for 'buy it now' pricing, server errors when adding payment info, and prompts to pay for promotions. The app also has a 4.6-star rating from nearly 5 million reviews, indicating most users have a positive experience overall.
Source: user_reviews, ratings_data
What are the main complaints about the eBay app? high
Based on recent user feedback, the main complaints are centered around the selling experience. This includes poor seller protection, refund issues where sellers don't get their items back, aggressive prompts to use AI descriptions and promote listings, and technical errors like server failures when adding payment information.
Source: user_reviews
Is the eBay app free? high
Yes, the eBay app is free to download and use. There are no listed in-app purchases. However, selling on eBay typically involves fees, which are a source of user complaints.
Source: app_metadata
Does the eBay app have good tools for tracking items I want to buy? low
Yes, at least one recent review highlights the app's wishlist and alert features as very helpful for tracking items. It sends notifications when wishlist items are ending or new items matching saved searches become available.
Source: user_reviews
How to Use
The eBay mobile app allows users to buy and sell a wide variety of items, from fashion and electronics to car parts and collectibles, with features for listing, bidding, and secure transactions. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Download the eBay app from the Google Play Store.
- Create an eBay account or sign in.
- Set up your profile and preferred payment information.
- For sellers: Be aware of potential issues with seller protection, auto-relisting, and AI description prompts mentioned by recent users.
- Start searching for items or listing your own.
- Use the 'Heart' or save feature to keep track of items you are interested in.
Key Features (from app listing)
Source: app_description
- AI-powered listing tool (Snap) that generates descriptions and key details from a photo.
- Personalized push notifications for deals, auctions, and order updates.
- Search by photo to find items matching a picture you upload.
- Filter by condition (new, pre-loved, used, refurbished).
- PSA Vault integration for managing trading cards.
- eBay Live for real-time shopping via livestreams.
- Authenticity Guarantee for certain items like trading cards, sneakers, watches, and handbags.
- eBay Money Back Guarantee for buyer protection.
This tip is derived from multiple recent user complaints (#2, #5) about auto-relisting items without permission and a hidden option to add a 'buy it now' price.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), February 21, 2026 to March 24, 2025
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment.
- Analysis is limited to a single sample bucket ('recent_reviews'), which may skew findings toward recent trends.
- Claims labeled 'low confidence' are based on single-review observations only.
- No real-world app testing was conducted.
- Feature availability may vary by region, device, and app version.
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Good at tracking wishlist items and sending alerts for ending auctions and new items.
Theme 'Wishlist and alerts' identified in recent_review #1.
Evidence (1)
“This app is good at keeping track of the items in my wishlist and alerts me when an item is ending”Rating: 5★ February 21, 2026 32 likes - Large marketplace with millions of items across many categories.
Feature described in app description and implied by user base.
Evidence (1)
“buy and sell millions of items on the go. Discover exclusive deals every day”Rating: 5★ N/A - AI-powered listing tool that quickly generates descriptions and details.
Feature described in app description.
Evidence (1)
“Quickly list items with AI Snap or upload a photo in the eBay app and let AI instantly generate descriptions”Rating: 5★ N/A
Cons
- Sellers have no protection against scammers, with eBay siding with buyers even when proven wrong.
Theme 'Poor seller protection' identified in recent_review #3 and #4.
Evidence (2)
“Buyers apparently have all the power. You can prove they're lying via messages, and then they can lower your rating”Rating: 1★ September 06, 2025 794 likes“If you get scammed as a seller on ebay, they do NOT have your back.”Rating: 2★ April 21, 2025 579 likes - Selling experience is plagued by server errors, hidden fees, and forced auto-relisting.
Theme 'Selling experience issues' identified in recent_review #2 and #5.
Evidence (2)
“constant server failure messages when trying to add payment information. auto-relisting items when they don't sell.”Rating: 1★ February 17, 2026 21 likes“Terrible seller UX. Can't select multiple shipping options, sometimes the description gets lost”Rating: 1★ March 24, 2025 336 likes - Aggressive promotion prompts and AI description feature are unwanted and annoying.
Theme 'Unwanted promotion and AI features' identified in recent_review #5.
Evidence (1)
“stop begging for more money. And stop with the AI description garbage. I don't want to use it”Rating: 1★ March 24, 2025 336 likes
Recent Reviews
A Google user
5★This app is good at keeping track of the items in my wishlist and alerts me when an item is ending and what new items are available on my saved searches on certain items. That's why this app is helpful to me. I don't like that they include taxes when you buy something, but I've learned to deal with it. This app is still pretty awesome. you can even save the items you like on your watchlist. And when you order has arrived, make you do your review of it as soon as possible before time runs out.
Benji C
1★The buying experience is not great, but the selling experience put me off of eBay forever. constant server failure messages when trying to add payment information. auto-relisting items when they don't sell. option to add a buy it now price hidden. charging fees after poor performance. not just buyer beware, but also seller beware. ebay has gone way downhill from what it used to be.
Chris
1★eBay is one of the worst platforms for sellers. Buyers apparently have all the power. You can prove they're lying via messages, and then they can lower your rating without even receiving a product. Why are buyers allowed to rate a product when it's been canceled for legitimate reasons. They will not back you as a seller. It's great if you're a buyer, but it's terrible if you're a seller. You have no protection, just the illusion of it. Be warned. I'm going to move over to PayPal and Mercari.
Ethan Pripilitsky
2★Great to buy on, horrible to sell on. I sold an item on here which was refunded to the buyer, but I never got my item back. Ebay said I owed them money for the refund, on top of me never getting my item back! It wasn't something cheap either. 6 months of constant phone calls later... Still stuck. And they're trying to get the debt collector on me. I have been as transparent as possible and made so many efforts to move this case. If you get scammed as a seller on ebay, they do NOT have your back.
Steven McCorkle
1★Terrible seller UX. Can't select multiple shipping options, sometimes the description gets lost, and no for the last time I don't want to promote my item just list the damn thing and stop begging for more money. And stop with the AI description garbage. I don't want to use it, buyers either don't care or are actively turned off, and it's just useless fluff. Seriously, it'll be a cold day in hell when I voluntarily give up 10% more of the sale price on top of the ridiculous fees.