By AppHub Editorial Team · Updated August 3, 2026
Fresha for customers
Overview
Beauty
Fresha.com
Free
Dec 1, 2017
3.33.1
8.0
No
May 12, 2026
Features
With 700 million+ appointments booked to date, 100,000 businesses registered and over 450,000 stylists and professionals to choose from, Fresha is the simplest, most reliable way to book salon, beauty, hair, health and wellness appointments near you.
FIND & BOOK APPOINTMENTS Book a haircut, massage or wax, discover beauty and spa treatments or even book an appointment for a new tattoo.
WHY FRESHA? Discover the best hairdressers, salons, spas and more near you View appointment availability in...
With 700 million+ appointments booked to date, 100,000 businesses registered and over 450,000 stylists and professionals to choose from, Fresha is the simplest, most reliable way to book salon, beauty, hair, health and wellness appointments near you. FIND & BOOK APPOINTMENTSBook a haircut, massage or wax, discover beauty and spa treatments or even book an appointment for a new tattoo. WHY FRESHA? Discover the best hairdressers, salons, spas and more near youView appointment availability in real-timeBook and receive confirmation in an instantSchedule appointments directly in the venue's live calendar via the appPay after your appointment has completed via the appCancel, reschedule and rebook with easeFind the best price with exclusive online discounts for off-peak bookings or last-minute reservationsFind your way to appointments via built-in map directionsSo whether you’re looking for a stylish new haircut, a salon for last-minute nails or to treat yourself to a relaxing massage, you can find the right appointment anywhere, anytime. Available across the USA in New York, Chicago, Los Angeles, Las Vegas, Houston, Miami, Jacksonville, San Antonio, Dallas and Denver and elsewhere across Canada, United Kingdom, Australia, New Zealand and South Africa.
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Ratings breakdown
96,800 reviewsDeveloper contact
Name
FRESHA.COM SV LTD
Address
71-75 Shelton Street LONDON WC2H 9JQ United Kingdom
Website
https://www.fresha.comPhone
+44 330 024 6020
Support
hello@fresha.com
Privacy
View policyFrequently Asked Questions
Is Fresha for customers free to download? high
Yes. The app metadata lists Fresha for customers as free.
Source: app_metadata
What do sampled users complain about in Fresha for customers? low
Fresha for customers has sampled complaints about payment, subscriptions, trials, or locked features. Only 1 sampled review supports this theme, so confidence is low.
Source: user_reviews
What do sampled users like about Fresha for customers? low
Fresha for customers is praised by sampled reviewers as easy, useful, or convenient. Only 1 sampled review supports this theme, so confidence is low.
Source: user_reviews
How to Use
With 700 million+ appointments booked to date, 100,000 businesses registered and over 450,000 stylists and professionals to choose from, Fresha is the simplest, most reliable way t (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Install Fresha for customers from the appropriate app store.
- Open the app and start with the free experience.
- Review the main features described in the app listing.
- Check settings or support resources if you run into sampled issue patterns such as fresha for customers has sampled complaints about payment, subscriptions, trials, or locked features.
Key Features (from app listing)
Source: app_description
- Beauty app experience
- Free download
- From Fresha.com
- 1,000,000+ downloads listed
Theme 'easy, useful, or convenient to use' identified in recent_reviews #3. Review #3 praises easy, useful, or convenient to use.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), May 14, 2026 to April 23, 2025
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- High-engagement negative reviews can overrepresent complaints
- Claims labeled 'low confidence' are based on single-review observations only
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Users appreciate the app: "I wouldn’t go anywhere else! Galya is amazing and truly the best in the business. The salon has such a wonderful, welcom" high
Extracted from 3 high-rated user review(s)
Evidence (3)
“I wouldn’t go anywhere else! Galya is amazing and truly the best in the business. The salon has such a wonderful, welcoming vibe, and she always makes you feel so relaxed throughout the appointment. S”Rating: 5★ April 13, 2026 8 likes“Kate is the best beautician I've ever used(& I've used a fair few over the years!)Friendly & very knowledgeable...she really knows her stuff!The salon is extremely clean,welcoming & tidy. Although she”Rating: 5★ April 07, 2026 5 likes“This hair salon provides numerous styles for various hair types. I love the service that Marie provides for my Mom. She is patient and, explains the importance of proper hair care; to ensure healthy h”Rating: 5★ May 14, 2026
Cons
- Some users report issues: "App does not work. Requires credit card information even though it's a $0.00 transaction just in order to book an appointment. When trying to add the " low
Identified from 2 low-rated user review(s)
Evidence (2)
“App does not work. Requires credit card information even though it's a $0.00 transaction just in order to book an appointment. When trying to add the info it wanted, it just keeps saying to open my ba”Rating: 1★ April 23, 2025 19 likes“Not good usage experience. how can an app not allow you to search with the name of a place. It's so basic for a B2C platform. they are live when you search for them on google..if yiu click then the ap”Rating: 1★ April 23, 2026 2 likes
Recent Reviews
Kaleb Marquis
1★App does not work. Requires credit card information even though it's a $0.00 transaction just in order to book an appointment. When trying to add the info it wanted, it just keeps saying to open my bank app to approve (though my bank app never prompted) and then it says two-factor authorization failed even though that's not something I have set up. I just wanted to make an appointment, not pay for anything.
Manish Bhatia
1★Not good usage experience. how can an app not allow you to search with the name of a place. It's so basic for a B2C platform. they are live when you search for them on google..if yiu click then the app opens. in the app the search part doesn't allow you to type the name.
Vessy Panayotova
5★I wouldn’t go anywhere else! Galya is amazing and truly the best in the business. The salon has such a wonderful, welcoming vibe, and she always makes you feel so relaxed throughout the appointment. She is incredibly professional and her workspace is always perfectly kept. Plus, she has an endless variety of colors, so there is always something new and trendy to try. Highly, highly recommend
Maria Meredith
5★Kate is the best beautician I've ever used(& I've used a fair few over the years!)Friendly & very knowledgeable...she really knows her stuff!The salon is extremely clean,welcoming & tidy. Although she promotes Tropic products she does it in a low key way which I find quite refreshing...there's no hard sell! Sometimes it's hard to get an appointment as she gets so booked up but as she is aware I can be flexible she has often let me know about a last minute cancellation which is much appreciated.
Donnita Antonia02!
5★This hair salon provides numerous styles for various hair types. I love the service that Marie provides for my Mom. She is patient and, explains the importance of proper hair care; to ensure healthy hair. I highly recommend her as a master barber, stylist, and one who does not double book and triple book her clients.