HP

HP

by HP Inc.

4.2
Downloads: 100,000,000+ Reviews: 878,000 Content Rating: Everyone Country: US

Recent Reviews

Stephanie Weis

1★

worst printer ever. I typically print from both my Samsung phone and my HP laptop, and I have the worst time printing from my phone. The printer takes up to 1 hour to print anything from my phone. I have gone through all the troubleshooting steps, uninstalled and reinstalled, cleared the cache, and nothing works. I have every plug-in app as well, without resolution. Tech support doesn't help because they can't chat with you while also using the app. Tell me how that makes sense. Going in 🗑️.

February 01, 2026 140 likes

Luisa Galindo

1★

BAD APP, it won't even open and I've uninstalled it 3 times already. NOTHING. I AM NOT HAPPY WITH HPs printers anymore, they used to be so much better ten years ago. They are getting worse to setup and connect and keep connected & reconnect to the internet. And the ink runs out too fast, then it starts streaking and stops printing even though the you've replaced the darn ink. But yes, this new app won't even open, at least the hp smart app would open up, geez! And this is happening when I need!

January 30, 2026 109 likes

Sarah Dilts

1★

update: yet again another problem with the app and the freaking printer. Had to pay for the printer and pay for the insta ink and the thing only work when it wants to. They will gladly take you money though... this app is useless. I've been trying for almost a week to print 2 pages and the damn thing can't do it. keeps telling me that it's printing and that it "finished" but nothing comes out of the printer.

February 04, 2026 136 likes

this guy

1★

Seems to make it purposely difficult to find the number of Instant Ink pages which are remaining on your plan. They seem to want you to inadvertantly go over and get charged more. When you try to look at almost anything in the app it kicks you out to your web browser to sign in and look on their website, which makes you question why they even have an app 🤷🏻

December 21, 2025 79 likes

Christine Warywoski

1★

My Hp laserjet constantly stops working. I get "not connected " every time i go to print, yet you can read my computer just fine for billing. It is connected and I want to be able to use it. I have called tech support too many times. Never HP printer again! Unable to print also applies to my computer. Same rating although 0 star is better.

January 04, 2026 80 likes