GoTo

Needs work. The small company I work for has been using this for about a year. If you're on a call & a new call comes in, it mutes the line. Super inconvenient. Glitchy. If two calls come in at the same time, it can freeze the app & you can't answer either. Sometimes it rings & no button appears on the screen to answer. There's no way to tell if the call is to just your line or if it's a general call!! (That's the worst!!) Sometimes the lagging makes it hard to even dial out... :/

The app is okay, but it certainly has a lot of issues that I've discovered. It freezes constantly, and it loses connectivity often. It doesn't seem super user friendly, and it can be difficult to find what you need. Also, I'm confused with how sometimes names show up on messaging and sometimes not, even when you've got the number in your phone already. With that being said, I do appreciate having the number of everyone in my company in the list of contacts.

This app is in need of top to bottom bug fixes. When transferring on mobile I cannot scroll through contacts. I used to be able to click the letter on the right to bring me to other contacts but that no longer works either. I am now limited to my top 3 alphabetical contacts. And that's only one issue of many. 9/4 rating update. I've dropped this to 1 star. Call log does not refresh. If it were not critical for work I would not use this app at all. UI is a huge issue.

I need to use this app for work as it is compatible with our phone system and for the most part it works fine. However, I would like to customize the Ringtone so that I can easily tell the difference between a work call and a personal call on my cellphone. I feel that it's kind of essential for that to be a feature. Also, it does ring slightly delayed which often makes me worry that by the time I answer the person on the other end will have hung up, but so far that hasn't happened. I did just read that the ability to change the ringtone is coming, which is great. I hope you'll post an ETA on when we could expect that update to arrive.

I'm writing this review after 5 months of daily use for a business. GoToConnect is incredibly frustrating. If you use your personal cell phone for business, it forces you to import all of your personal contacts, no other option. It defaults the contact list to all contacts. Load time is very slow on all pages and the meeting rooms are unusable. The app only rings through if you have it open and are actively looking at it. Won't work if it's running in the background. I don't recommend this app.