By AppHub Editorial Team · Updated August 3, 2026
eufy-original eufy Security
Overview
Lifestyle
Anker
Free
Oct 19, 2018
6.0.20_24492
8.0
$0.99 - $399.99 per item
No
May 15, 2026
Features
The new all-in-one eufy app that designed to bring together all your favorite eufy products—eufy Security, eufy Clean, eufy Baby, eufy Life, and eufy Pet—into one seamless platform.
eufy App: Unified Smart Home Control Take control of your home like never before with the eufy App. Whether you're looking to secure your home, clean your spaces, monitor your health, care for your baby, or interact with your pets, the eufy App has got you covered.
Home Security Simplified With the eufy App, you h...
The new all-in-one eufy app that designed to bring together all your favorite eufy products—eufy Security, eufy Clean, eufy Baby, eufy Life, and eufy Pet—into one seamless platform. eufy App: Unified Smart Home ControlTake control of your home like never before with the eufy App. Whether you're looking to secure your home, clean your spaces, monitor your health, care for your baby, or interact with your pets, the eufy App has got you covered. Home Security SimplifiedWith the eufy App, you have the power to protect your home with our advanced security ecosystem, including HomeBase, eufyCam, Video Doorbell, and Entry Sensor. Enjoy privacy protection, convenient integration with Alexa or Google Assistant, and industry-leading battery life for worry-free monitoring. Smart Cleaning, One Tap AwayManage your eufy Clean devices from anywhere, ensuring your home is always clean and tidy. Share access with family members and set personalized preferences for each device, making it easier than ever to maintain a clean living space. The currently supported product models are as follows:eufy Clean S1 Pro,eufy Clean S1,eufy Clean X10 Pro Omni,eufy Clean X9 Pro ACS,eufy Clean X8 Pro SES,eufy Clean X8 Pro,eufy Clean X8 Hybrid,eufy Clean X8,eufy Clean 3-in-1 E20,eufy Clean Omni C20,eufy Clean G50 Hybrid,eufy Clean G50,eufy Clean G40 Hybrid+,eufy Clean G40 Hybrid,eufy Clean G40+,eufy Clean G40,eufy Clean G30 Hybrid SES,eufy Clean G30 Hybrid,eufy Clean G30 Verge,eufy Clean G30 Edge,eufy Clean G30 SES,eufy Clean G30,eufy Clean G32 Pro,eufy Clean L60 Hybrid SES,eufy Clean L60 SES,eufy Clean L60 Hybrid,eufy Clean L60,eufy Clean L50 SES,eufy Clean L50. For other models, please use the original eufy Clean app for better experience. Health and Wellness at Your FingertipsDedicated to provide an easy-to-use app, the eufy App syncs your health data from our Smart Scale product, and can be integrated with Apple Health、Google Fit、Fitbit. Monitor your body fat percentage, BMI, muscle mass, and more, all in one place. Maternal and Infant CareThe eufy App can connect to all eufy Baby products, allowing you to comfortably control the breast pump, watch yover your little one in HD and monitor their real-time data. It will provide you with the warmest maternal and infant services. Pet Care Made SimpleConnect, control, and update all your smart eufy Pet supplies with the eufy App. Control feeding, play, training, and more remotely, and keep your pet supplies up-to-date with over-the-air firmware and software updates. Why Choose the eufy App? Unified Control: One app to manage all your eufy devices. Privacy Focused: Your data is safe with local encryption and no third-party syncing without your consent. Easy Setup: Intuitive pairing process for quick and easy device integration. Comprehensive Support: Contact our support team for any questions or assistance. For any inquiries or assistance, feel free to reach out to us at support@eufylife. com. Join us on Facebook @EufyOfficial for updates and community engagement.
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Ratings breakdown
226,000 reviewsDeveloper contact
Name
Power Mobile Life, LLC
Address
400 108th Ave NE Ste 400 Bellevue, WA 98004 United States
Website
https://www.eufylife.com/Phone
+86 185 8481 7420
Support
support@eufylife.com
Privacy
View policyFrequently Asked Questions
Is the eufy Security app free to download? high
Yes, the eufy Security app is free to download. It offers in-app purchases ranging from $0.99 to $399.99 per item for additional features or devices.
Source: app_metadata
Does the eufy Security app work with Alexa or Google Assistant? high
Yes, according to the app description, the eufy Security system supports integration with Alexa and Google Assistant for convenient voice control. The app also integrates with Apple Health, Google Fit, and Fitbit for health data.
Source: app_metadata
Why is the eufy Security app so slow and not loading videos? high
Based on multiple recent user reviews, the app has experienced severe performance issues after recent updates. Users report that the app takes a long time to load camera views, fails to play recorded video clips (showing 'decrypting' status indefinitely), and delivers delayed or stacked notifications. These issues are widely reported as of 2025 and early 2026.
Source: user_reviews
Is the eufy Security app private and secure? medium
The app description states that user data is protected with local encryption and no third-party syncing without user consent. However, recent user reviews do not comment on privacy or security positively or negatively.
Source: app_metadata, user_reviews
Can I control eufy Clean and eufy Baby devices with the same app? high
Yes, the eufy Security app is designed as a unified platform to manage all eufy product lines including eufy Security, eufy Clean, eufy Baby, eufy Life, and eufy Pet. The app description lists supported eufy Clean models. For models not listed, users are directed to use the original eufy Clean app.
Source: app_metadata
How to Use
The eufy Security app is a unified smart home control platform for managing eufy security cameras, doorbells, smart cleaning devices, baby monitors, health scales, and pet supplies from one app. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Download the free eufy Security app from the Google Play Store.
- Ensure your Android device runs Android 8.0 or higher.
- Create an eufy account or log in if you already have one.
- Follow the in-app pairing process to add your eufy devices (cameras, doorbells, sensors, robotic vacuums, scales, baby monitors, pet feeders). Use the intuitive setup wizard for quick integration.
- Note: Some users report recent performance issues. If you encounter slow loading, try closing and reopening the app or checking for updates. Contact support at support@eufylife.com if problems persist.
Key Features (from app listing)
Source: app_description
- Unified control of all eufy devices (Security, Clean, Baby, Life, Pet) in one app
- Local encryption and privacy-focused data handling with no unauthorized third-party sharing
- Integration with Alexa, Google Assistant, Apple Health, Google Fit, and Fitbit
- Remote monitoring and control of home security cameras, video doorbells, entry sensors, cleaning robots, baby monitors, health scales, and pet feeders
Derived from user complaints in recent_reviews about performance degradation after app updates. Users mentioned nothing changed on their end (wifi, internet), suggesting the issue is app-side. Clearing cache/reinstalling is a standard troubleshooting step for such issues.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (5 reviews (all from recent_reviews bucket) per app), March 2025 to March 2026
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- Only 5 reviews from a single bucket (recent_reviews) were available; no positive or mixed feedback was sampled
- Claims are based solely on recent negative reviews and may not reflect the overall app quality or the experience of satisfied users
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
- The app's overall Google Play rating is 4.6 from 226,000 reviews, which contrasts sharply with this small negative sample—indicating a potential selection bias in the provided data
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Available on Google Play with broad device compatibility low
Based on app availability data
Cons
- Some users report issues: "I am shocked by the high rating this app has. If you get a notification, then you select the video, it takes you to the video but it just says it's de" low
Identified from 3 low-rated user review(s)
Evidence (3)
“I am shocked by the high rating this app has. If you get a notification, then you select the video, it takes you to the video but it just says it's decrypting and never plays. You have to go into even”Rating: 1★ March 02, 2026 27 likes“Update: The app has been terrible lately. Nothing in my home has changed in terms of wifi, Internet, etc. The app takes forever to load camera views. it'll fail to load any clips that were recorded. I”Rating: 1★ December 22, 2025 308 likes“Do not buy eufy products until the app is fixed. Until recently, I've recommended eufy to several family/friends. But I won't be doing so any time soon. Like many others have said, the recent updates ”Rating: 1★ April 23, 2025 435 likes
Recent Reviews
Ryan
1★I am shocked by the high rating this app has. If you get a notification, then you select the video, it takes you to the video but it just says it's decrypting and never plays. You have to go into events. The app stacks notifications all at the same time. You might not get the notification until hours later sometimes. Then you get so many notifications that you ask Android to mute, but Eufy ignores the mute for 1 hour request. So you have to go back into the app to adjust, then hope you remember.
Matt L
1★Update: The app has been terrible lately. Nothing in my home has changed in terms of wifi, Internet, etc. The app takes forever to load camera views. it'll fail to load any clips that were recorded. It's getting increasingly frustrating and has made me start looking into other ecosystems. I was originally looking into the homebase 3, but what's to say reliability won't be just as bad?
Joe B
1★Do not buy eufy products until the app is fixed. Until recently, I've recommended eufy to several family/friends. But I won't be doing so any time soon. Like many others have said, the recent updates have caused the app to open slowly and videos to load slowly. Nothing else has changed on my end that could have caused this. Until this is resolved, the "security" feature of eufy cameras is useless. By the time you're able to view the notification, whatever triggered it will be gone. Fix your app!
D F
3★App keeps getting worse and worse. It super slow and laggy. I can try to open it to respond to a visitor but sometimes it takes so long that the person already walked away. It doesn't always show me the events, I can scroll down my events list and it will just stop scrolling, you can see there are events below it just won't scroll down. I'll get event notifications for events, but they never show up in the events page. Once I view them from the notification, they are gone forever.
N Play
1★I have four Eufy devices that are now basically worthless due to the Eufy app not functioning properly. The fact that it hasn't been fixed by now is a huge letdown and is completely unacceptable. In fact, I ended up having to leave my house unlocked one day because the fingerprint scanner malfunctioned and locked me out. I figured I'd just use one app when I got to work...nope! I've used Eufy for years, but now cannot trust the company.