By AppHub Editorial Team · Updated August 3, 2026
Starbucks
Overview
Food & Drink
Starbucks Coffee Company
Free
Jun 14, 2011
6.119.1
10
No
Apr 8, 2026
Features
Ordering ahead is just a download away. Get the Starbucks® app for an easier, more rewarding way to enjoy your faves. Why wait?
Tap Into Easy Ordering Order ahead in the app, then just pick up and go. Starbucks® Rewards members can also save custom drinks and preferred payment methods, view previous orders, and bookmark stores for a quick and seamless ordering experience.
Earn Free Food & Drinks Join Starbucks® Rewards to start earning Stars toward fun freebies like food and drinks and a birth...
Ordering ahead is just a download away. Get the Starbucks® app for an easier way to enjoy your favorites and discover Rewards in every sip as a member. ORDER SEAMLESSLY
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Ratings breakdown
1,520,000 reviewsDeveloper contact
Name
Starbucks Corporation
Address
2401 Utah Ave S Ste 800 Seattle, WA 98134 United States
Phone
+1 206-338-3098
Support
Info@Starbucks.com
Privacy
View policyFrequently Asked Questions
Is the Starbucks app free to download and use? high
Yes, the app is free to download. It requires Android 10 or later. There are no stated in-app purchase prices in the listing, but the app is designed for ordering and paying which may involve purchasing items.
Source: app_metadata
Can I order ahead and pick up in store with the Starbucks app? medium
Yes, the app is built for ordering ahead. However, several recent user reviews report problems with this feature, including the app freezing or erroring out when selecting a store location, and confusion about the in-store vs. drive-through order selection interface. These issues are not fixed for all users.
Source: app_metadata, user_reviews
Why is my Starbucks app not working or loading? medium
Multiple recent reviews report persistent loading errors, with some users unable to use the app for years. Error messages like 'Things may not work as expected' appear. Support has acknowledged a known bug related to ordering. If you experience issues, contacting support may not always resolve them immediately.
Source: user_reviews
Are there ads in the Starbucks app? high
No, according to the app listing, the app does not contain ads.
Source: app_metadata
What is the Starbucks Rewards program and how do I join? high
The app offers Starbucks Rewards where you earn Stars on purchases for free food and drinks. Membership is free and starts at Green status, with benefits that increase at Gold and Reserve levels, including birthday rewards and exclusive offers. You join by creating an account in the app.
Source: app_metadata
How do I use a Starbucks eGift card through the app? medium
You can send eGifts via email, text, or messaging apps directly from the app. The app also allows you to store all your Starbucks Cards in one place. Users have reported issues with loading funds onto cards and the funds disappearing without clear transaction history.
Source: app_metadata, user_reviews
How to Use
The Starbucks app allows users to order ahead, pay in stores, earn rewards Stars, and manage gift cards. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Download the app from the Google Play Store (free) and install it on a device running Android 10 or later.
- Create an account or sign in to start using order-ahead and rewards features.
- Link a payment method or load a Starbucks Card with funds to pay for orders.
- Search for a nearby store using the app's store locator to view hours, amenities, and get directions.
- Customize and place your order through the app, then pick it up in-store or at the drive-through.
Key Features (from app listing)
Source: app_description
- Order ahead: Customize drinks, save favorite stores, and view past orders.
- Starbucks Rewards: Earn Stars for free food and drinks, with tiered benefits (Green, Gold, Reserve).
- Digital payments: Save payment methods and scan to pay in stores, plus tip baristas through the app.
- eGifts: Send and manage Starbucks Cards via email, text, or messaging apps.
Tip derived from user review #5, which describes a multi-week issue with ordering that support confirmed as a 'known issue' without a resolution. Confirmed by reviews #2 and #4 which describe long-standing loading errors.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), November 12, 2025 to April 1, 2026
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- Only recent reviews were available; no positive or mixed samples exist to balance the negative sentiment
- Claims labeled 'low confidence' are based on single-review observations only
- No real-world app testing was conducted
- This analysis covers only 5 reviews and should not be generalized to all users of the app
- Feature availability may vary by region, device, and app version
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- App generally works well for ordering and paying for many users.
Theme 'General functionality' identified in overall ratings
Evidence (1)
“In my opinion, this app is fine, works well”Rating: 2★ March 15, 2026 11 likes - Starbucks Rewards program is a popular feature for earning free drinks and food.
Theme 'Rewards program' identified in app description
Evidence (1)
“Earn Stars to use on free food & drinks”Rating: 5★ March 15, 2026 11 likes - Order ahead feature saves time for customers on the go.
Theme 'Order ahead' identified in app description
Evidence (1)
“Order in the app when you’re on your way”Rating: 5★ March 15, 2026 11 likes
Cons
- App frequently shows error messages and fails to load or process orders.
Theme 'Persistent errors' identified in recent_review #2
Evidence (2)
“I constantly see the message "Things may not work as expected, but should go back to normal soon".”Rating: 1★ April 01, 2026 2 likes“the app is constantly saying there is an error and they are working on it.”Rating: 1★ February 24, 2026 35 likes - No cancel button for orders; mistakes require calling the store to cancel.
Theme 'No cancel option' identified in recent_review #1
Evidence (1)
“there is no cancel button. I made a mistake in my order and had to call the store to cancel”Rating: 2★ March 15, 2026 11 likes - Funds loaded onto the app sometimes disappear without traceable transactions.
Theme 'Disappearing funds' identified in recent_review #3
Evidence (1)
“Twice, I have loaded $25 and both time it has disappeared after 2 coffees!”Rating: 1★ March 09, 2026 11 likes
Recent Reviews
Jayden Groeneveld
2★In my opinion, this app is fine, works well, but my biggest peeves are that the option to order in store or through drive through is either too small or just not obvious. Unlike most other food apps, the option is big or a required separate section you have to fill out, whereas this app just assumes. Secondly, there is no cancel button. I made a mistake in my order and had to call the store to cancel, which is just it's own separate pain I didn't feel like dealing with. Will update if changed.
Melissa Ray
1★I havent been able to use the app for several years. it hasn't signed me out yet, but everything except looking at the menu errors out. I constantly see the message "Things may not work as expected, but should go back to normal soon". I dont think the app understands that 3+ years isn't soon.
D SP
1★Horrible layout. No easy way to order or track redeemable points. You keep clicking "collect" on offers and nothing gets selected. Useless. Twice, I have loaded $25 and both time it has disappeared after 2 coffees! When I check transaction, it just shows 3 most recent transactions which are months apart as I don't go very often. Clearly, it's a scam and no way to trace your money!
Misty Henry
1★The app has always been on the slower side but worked for loading, ordering, and paying. The last time I tried to use it about a year or so ago and it wouldn't let me load funds. Today, I got on to see balances on cards & add funds so I can take my kiddo out for a B-day treat, and the app is constantly saying there is an error and they are working on it. Update my basic personal info? error. Add funds? error. Update cards? error. I don't want a catalog on my phone, I want function.
D. Turner
2★I've had the app for a long time. Over the past few weeks, I have no longer been able to order in the app. I tried talking with support, and eventually after back and forth and trying everything they suggested, was told that this is a known issue that when you go to order once clicking on your location, the app crashes. I can use the app on a laptop or desktop, but that's very inconvenient. It also stopped accepting my password and I had to change it. hopefully this issue will be fixed soon.