By AppHub Editorial Team · Updated August 3, 2026
Walgreens
Overview
Shopping
Walgreen Co.
Free
Jun 3, 2010
111.0
10
No
Mar 16, 2026
Features
Get the best of Walgreens at your fingertips. Refill prescriptions, access health services for your family, create custom photo keepsakes, shop, save and more.
Prescriptions & Pharmacy
Health Services
Get the best of Walgreens at your fingertips. Refill prescriptions, access health services for your family, create custom photo keepsakes, shop, save and more. Prescriptions & Pharmacy
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Ratings breakdown
1,460,000 reviewsDeveloper contact
Name
Walgreen Co.
Address
108 Wilmot Rd Deerfield, IL 60015-5145 United States
Website
http://www.walgreens.comPhone
+1 857-218-9798
Support
customerservice@mail2.walgreens.com
Privacy
View policyFrequently Asked Questions
Is the Walgreens app good for shopping online? medium
Based on recent user reviews, the app is better suited for managing prescriptions and checking deals than for completing purchases. Users report frequent crashes during product searches, coupon loss at checkout, and an inability to complete orders. For shopping, the website is often recommended as a more reliable alternative.
Source: user_reviews
Does the Walgreens app help with prescriptions? medium
Yes. The app is frequently used for refilling prescriptions, checking the weekly ad, and maintaining account information. However, one reviewer noted that prescription information (like supply days) can be inaccurate.
Source: user_reviews, app_metadata
Is the Walgreens app free? high
Yes, the app is free to download and use. Standard data rates from your wireless provider may apply.
Source: app_metadata
How to Use
The Walgreens app allows you to refill prescriptions, access health services, create photo gifts, and shop for essentials with delivery or pickup. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Download the Walgreens app from the Google Play Store and sign in or create a new account.
- Grant necessary permissions—location for store finder and in-store savings, storage for photo uploads, and camera for scanning prescription bottles.
- To quickly refill a prescription, scan the barcode on your prescription bottle. You can also set up auto-refills to never miss a refill.
- For shopping, note from user feedback that the app's shopping checkout may be unreliable; consider using the website for a more stable experience. If you experience login lockups, closing and reopening the app can help.
Key Features (from app listing)
Source: app_description
- Prescription refills and tracking for the whole family with auto-refill options.
- Health services: book vaccinations, schedule COVID-19 tests, and access virtual healthcare visits 24/7.
- Photo services: create prints, posters, calendars, cards, and photo gifts with free same-day pickup.
- Shopping & savings: shop essentials for delivery or pickup, clip digital coupons, earn Walgreens Cash rewards, and view the weekly ad.
Derived from recent_review #3, which explicitly advises skipping the app for shopping and using the website instead. Also supported by recent_review #5, which reports coupon loss and checkout failures.
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (5 (limited to recent_reviews only) per app), Reviews dated between January 8, 2025, and March 24, 2026.
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment.
- The sample is extremely small (5 reviews) and entirely from recent_reviews.
- Claims labeled 'low confidence' are based on single-review observations only.
- No real-world app testing was conducted.
- Feature availability may vary by region, device, and app version.
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Useful for managing prescriptions, refills, and tracking cash rewards.
Theme 'Prescription and rewards' identified in recent_review #1 and #4
Evidence (2)
“This app is mostly fine for prescriptions, maintaining your account, or checking the weekly ad.”Rating: 1★ January 08, 2025 220 likes“You save money with coupons, able to keep track of your cash rewards, deals/sales that are going on within the stores.”Rating: 4★ July 20, 2025 513 likes - Coupons and cash rewards help users save money on purchases.
Theme 'Savings with coupons' identified in recent_review #4
Evidence (1)
“You save money with coupons, able to keep track of your cash rewards, deals/sales that are going on within the stores.”Rating: 4★ July 20, 2025 513 likes - App is simple and useful for basic tasks like checking weekly ads.
Theme 'Simple for basics' identified in recent_review #3
Evidence (1)
“This app is mostly fine for prescriptions, maintaining your account, or checking the weekly ad.”Rating: 1★ January 08, 2025 220 likes
Cons
- App frequently crashes, logs users out, and has search errors.
Theme 'Crashes and logouts' identified in recent_review #2, #4, and #5
Evidence (3)
“WORST online shopping app EVER!!! It's always crashing, constantly logging me out”Rating: 1★ November 25, 2025 516 likes“The app randomly crashes, or errors will pop in when trying to search products”Rating: 4★ July 20, 2025 513 likes“When I typed Scope mouthwash in the search box the app said there is no match.”Rating: 1★ March 08, 2025 126 likes - Incorrect prescription information, like wrong day supply, causes confusion.
Theme 'Incorrect prescription data' identified in recent_review #1
Evidence (1)
“The information shown for prescriptions is often incorrect. For example, a prescription filled for a 90 day supply is often (but not always) still shown with a 30 day count”Rating: 1★ March 24, 2026 759 likes - Online shopping experience is worse than the website, with checkout issues.
Theme 'Poor shopping experience' identified in recent_review #2, #3, and #5
Evidence (3)
“It's so strange when you find a store's app that's WORSE than the store's website for shopping and purchasing.”Rating: 1★ January 08, 2025 220 likes“when I miraculously do get to the check out poiny, I can never check out!!”Rating: 1★ November 25, 2025 516 likes“After proceed to checkout the price is more, my coupons the app added to my order disappeared.”Rating: 1★ March 08, 2025 126 likes
Recent Reviews
Charlie Sears
1★When app login doesn't work or locks up, try closing the app and reopening it. That sometimes fixes it. The information shown for prescriptions is often incorrect. For example, a prescription filled for a 90 day supply is often (but not always) still shown with a 30 day count, causing the app to prompt the user to refill 60 days early, causing confusion and angry messages from the insurance company. The old version worked correctly, a few years back. Shopping conflicts with prescriptions.
Edite Maria Morais
1★WORST online shopping app EVER!!! It's always crashing, constantly logging me out, everytime I search for a product something goes wrong and asks to retry but doesn't actually do anything, AND when I miraculously do get to the check out poiny, I can never check out!! If I go to the store to ask for a price match they won't do it, so defeats the purpose!! I will stick to CVS that doesn't give me any problems and frankly has better deals and rewards. Waste of my time.
Emily Lepping
1★It's so strange when you find a store's app that's WORSE than the store's website for shopping and purchasing. But Walgreens has accomplished it! This app is mostly fine for prescriptions, maintaining your account, or checking the weekly ad. But if you only want to shop, skip the app and go to the website. The page layout may not be as clean, but the search works much better, and you can easily find locations that have an item in stock, neither of which work well in the app.
Nyah Williams
4★My only complaint is that the app needs a little more work on its system. The app randomly crashes, or errors will pop in when trying to search products, or do online orders. Overall, I recommend the Walgreens app all the time. You save money with coupons, able to keep track of your cash rewards, deals/sales that are going on within the stores. You get access for prescription updates, or the ability to request refills online. The app is really useful and simple. When it works lol
Franklin Smith
1★It's frustratings when I open the app, sign in, choose a store location and then there's no icon to click to shop, not even on the home screen. After proceed to checkout the price is more, my coupons the app added to my order disappeared. I called the 24 hr service and I was told my cart was empty. I spent hours trying to order 3 bottles of Scope. When I typed Scope mouthwash in the search box the app said there is no match. I don't want an apology. I would like to hear "improvements a go"