Vrbo Vacation Rentals

If you have multiple reservations for the same rental, messages from the app are put under the first reservation. This caused the host to think I was messaging them about a reservation 2 weeks from now (which had been cancelled). The host would not give me arrival instructions because the reservation was cancelled. You can force open with a web browser to send messages under the correct thread, but the host still insists that I have a cancelled reservation. Don't download the app!

Beautiful selections in a variety of places. Easy check in and delivery of instructions for key or entry to the home. Directions have always went very well! Homes have almost always been neat and clean. Couple of bad experiences but they sometimes will give a little discount or small compensations if bad. The only downfall is none are reasonably priced. Very expensive especially since the last year or so. Haven't been able to use them since!

There was a situation where my booking was cancelled for a reason out of my control. customer service was incredible!!! They assisted me in a similar booking nearby and I did not have to pay for the higher cost! A lot of details were involved, but their customer service was amazing!

They don't allow zero stars. The most common information you find here is "Something went wrong on our end. Try again." Developer: Super frustrating for sure. In the app, I pressed on "inbox" and it showed the title of the reservation I had made. I then pressed "details" and got the "Sorry, something went wrong on our end." with a blue bar that says, "try again." Pressing try again gave the same response. Hitting the back arrow gives the same response. I have a Samsung S23 Ultra on Verizon.

Lots of errors. I accidentally booked a trip without logging in, under a different email than my account. Now I'm stuck with 2 accounts, no way to combine them, and switching back and forth completely breaks the app. Everything I try to do now just gives error messages. And to make things worse, trying to open vrbo in a browser automatically switches to the broken app. Now the only way to access either account from my phone is to delete the app so I can access it in the browser