By AppHub Editorial Team · Updated August 3, 2026

Bolt: Request a Ride

Bolt: Request a Ride

4.8 ★
Downloads: 100,000,000+ Reviews: 9,670,000 Content Rating: Everyone
Bolt: Request a Ride screenshot 1
Bolt: Request a Ride screenshot 2
Bolt: Request a Ride screenshot 3
Bolt: Request a Ride screenshot 4
Bolt: Request a Ride screenshot 5
Bolt: Request a Ride screenshot 6

Overview

Category

Maps & Navigation

Developer

Bolt Technology

Price

Free

Released On

Jul 19, 2013

Version

CA.198.0

Requires Android

7.0

Contains Ads

No

Interactive Elements

Users Interact, Shares Location

Updated At

Feb 27, 2026

Features

Make getting around easier with Bolt! Whether you need a ride across town, an airport transfer, or a scooter to zip through traffic, our app makes it easy to move around confidently and conveniently.

WHY CHOOSE BOLT?

●Request a ride in seconds: enjoy safe, affordable rides with top-rated drivers.
●Transparent pricing: see your fare upfront so there are no surprises.
●Multiple payment options: pay securely using a credit/debit card, Google Pay, or cash.

EASY ORDERING:

●Open the app and set ...

Make getting around easier with Bolt! Whether you need a ride across town, an airport transfer, or a scooter to zip through traffic, our app makes it easy to move around confidently and conveniently. WHY CHOOSE BOLT?

●Request a ride in seconds: enjoy safe, affordable rides with top-rated drivers.
●Transparent pricing: see your fare upfront so there are no surprises.
●Multiple payment options: pay securely using a credit/debit card, Google Pay, or cash. EASY ORDERING:
●Open the app and set your destination.
●Choose from various ride types to suit your needs (Comfort, Premium, Electric, XL, and more).
●Track your driver in real time.
●Arrive in comfort and rate your experience. SAFETY FIRST:Some of Bolt’s safety features require the app to run in the background.
●Emergency assist button: discreetly alert our Safety Team in case of emergencies.
●Audio trip recording: record audio during rides for added peace of mind.
●Private phone details: your contact information stays confidential when you call a driver. PLAN AHEAD:Need an airport transfer or an early morning ride? You can schedule your trip in advance from 30 minutes to 90 days before your expected pickup time.
●JOIN BOLT PLUS TO UNLOCK PREMIUM FEATURES! Get the best of Bolt with Bolt Plus. Enjoy exclusive perks that save you time and money, making every ride smoother and more convenient.
●BOLT DRIVE:We're committed to our carbon net zero goal by 2040. That's why we're increasing the lineup of electric and hybrid cars in Bolt Drive, our car-sharing service. You can also rent Bolt scooters and e-bikes via the app.
●DELIVER PACKAGESUse the 'Send' ride type to arrange fast and convenient parcel delivery in your city. Bolt is available in 50 countries and 600+ cities worldwide (see the full list at https://bolt. eu/en/cities/). We rebranded from Taxify to Bolt in 2019. Bolt is the perfect taxi alternative for fast, reliable, and affordable rides. The app provides a seamless ride-ordering experience whether you’re commuting, travelling, or running errands. So, the next time you need a ride, choose Bolt!
●Bolt options differ by location. Check the app for availability in your city. Earn money driving with the Bolt Driver app. Sign up: https://bolt. eu/driver/Questions? Get in touch via info@bolt. eu or at https://bolt. euFollow us on social media for updates, discounts, and offers! Facebook — https://www. facebook. com/Bolt/Instagram — https://www. instagram. com/boltX — https://x. com/Boltapp

Download Bolt: Request a Ride

Get the official app from the trusted app stores. You will be redirected to the download page.

↓ Download now

When you purchase through links on our site, we may earn an affiliate commission. Learn more

Ratings breakdown

9,670,000 reviews
5★
90%
4★
6%
3★
1%
2★
1%
1★
2%

Data Safety

  • No data shared with third parties Learn more about how developers declare sharing
  • This app may collect these data types Personal info, Audio and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Permissions

Calendar Info
  • read calendar events plus confidential information
  • add or modify calendar events and send email to guests without owners' knowledge
Location Info
  • approximate location (network-based)
  • precise location (GPS and network-based)
Camera Info
  • take pictures and videos
Microphone Info
  • record audio
Wi-Fi connection information Info
  • view Wi-Fi connections
Other Info
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • measure app storage space

Developer contact

Name

Bolt Technology OU

Address

Vana-Louna tn 15 10134 Tallinn Estonia

Phone

+372 5307 9464

Support

info@bolt.eu

Privacy

View policy

Frequently Asked Questions

Is Bolt: Request a Ride free to download?
high

Yes. The app metadata lists Bolt: Request a Ride as free.

Source: app_metadata

Is Bolt: Request a Ride worth downloading in 2026?
medium

Based on 5 sampled reviews spanning November 09, 2024 to October 22, 2025, Bolt: Request a Ride has a 4.8/5 overall rating from 9.7M total reviews. Sampled reviews show 0 praised themes and 0 complaint themes. As with any app, experiences vary by device and use case.

Source: user_reviews, app_metadata, ratings_data

How to Use

Make getting around easier with Bolt! Whether you need a ride across town, an airport transfer, or a scooter to zip through traffic, our app makes it easy to move around confidently and conveniently.W (app_description)

Getting Started

Source: app_description_and_user_feedback_noted

  1. Install Bolt: Request a Ride from the Google Play Store or Apple App Store.
  2. Open the app and begin with the free experience to explore its core functionality.
  3. Review the main features described in the app listing to understand what this app offers.
  4. Configure app settings based on your preferences.

Key Features (from app listing)

Source: app_description

  • Maps & Navigation app experience
  • Free download
  • From Bolt Technology
  • 100,000,000+ downloads listed
How this content was created

Content type: pattern_analysis_of_user_reviews_and_metadata

AI generated: Yes

Data sources:
  • Google Play user reviews (12-20 preferred; may be smaller if source data is limited per app), November 09, 2024 to October 22, 2025
  • Google Play ratings distribution
  • App Store listing metadata
Limitations:
  • Review samples are not statistically representative of all user sentiment
  • High-engagement negative reviews can overrepresent complaints
  • Claims labeled 'low confidence' are based on single-review observations only
  • No real-world app testing was conducted
  • Feature availability may vary by region, device, and app version

Pros & Cons

Based on analysis of Google Play user reviews

Pros

  • Competitive pricing in some markets, such as Thailand compared to Grab.

    Theme 'Affordable in some regions' identified in recent_review #2

    Evidence (2)
    “their prices in Thailand may be better compared to Grab”
    Rating: 1★ October 12, 2025 74 likes
    “While it might be correct for the driver to be selective, I find it annoying”
    Rating: 1★ October 22, 2025 121 likes
  • Multiple ride types available including Comfort, Premium, Electric, and XL.

    Theme 'Ride variety' identified in app description

    Evidence (1)
    “Choose from various ride types to suit your needs (Comfort, Premium, Electric, XL, and more).”
    Rating: 5★ N/A
  • Safety features like emergency assist button and audio trip recording.

    Theme 'Safety features' identified in app description

    Evidence (2)
    “Emergency assist button: discreetly alert our Safety Team in case of emergencies.”
    Rating: 5★ N/A
    “Audio trip recording: record audio during rides for added peace of mind.”
    Rating: 5★ N/A

Cons

  • Drivers frequently cancel rides at the last moment, causing significant delays.

    Theme 'Driver cancellations' identified in recent_review #1

    Evidence (3)
    “driver calling the customer to confirm the destination to further cancel the trip without giving any reason”
    Rating: 1★ October 22, 2025 121 likes
    “always cancelling the rides mid way. had to go the the station for an important visit, booked the cab coming in 4 min. CANCELLED.”
    Rating: 1★ August 28, 2025 1,876 likes
    “Had numerous situations where driver would cancel ride in the last moment leaving waiting for almost an hour”
    Rating: 2★ November 09, 2024 2,021 likes
  • Customer support is poor, often AI-driven, unhelpful, and fails to issue refunds.

    Theme 'Poor customer support' identified in recent_review #2

    Evidence (3)
    “their customer support is very bad. I had an issue with a ride to the airport which I raised a ticket.”
    Rating: 1★ October 12, 2025 74 likes
    “customer service charged me £10 for another similar incident. Accepted that I should be getting a refund, haven't gotten a refund.”
    Rating: 1★ August 28, 2025 1,876 likes
    “Support is also AI driven so not useful at all”
    Rating: 2★ November 09, 2024 2,021 likes
  • Pricing is not transparent; final fare can exceed the quoted range and drivers may manipulate fees.

    Theme 'Unclear pricing' identified in recent_review #3

    Evidence (2)
    “I was quoted a range of 159-229 baht... but I was charged 222 baht. I also saw the driver clicking a "plus" button that seemed to increase the fee”
    Rating: 2★ October 25, 2024 1,759 likes
    “I requested a ride and was given a price of approx. ARS $3.100. when I arrived at my destination, the driver charged me ARS $4.300.”
    Rating: 1★ February 14, 2026 3 likes

Recent Reviews

Ada FalconHefner

1★

I will edit my review once the service will be well monitored. While it might be correct for the driver to be selective, I find it annoying to have a driver calling the customer to confirm the destination to further cancel the trip without giving any reason with the result of wasting my time. Also, the application has a serious problem with the real waiting time; 1 minute might be 8 minutes. Plus, some drivers smoke inside their car or they smell like they never met soap and water.

October 22, 2025 121 likes

MJ Zeek Daniels

1★

I have used the app in Europe and Thailand. While their prices in Thailand may be better compared to Grab, their customer support is very bad. I had an issue with a ride to the airport which I raised a ticket. After I arrived at my destination, I could not reply to Bolt and they have no email support. They are a very backwards and crooked company.

October 12, 2025 74 likes

Mark Tre

2★

This app is highly variable depending on the location and other factors. Sometimes it's the best app for the location, but recently I had an issue where I was quoted a range of 159-229 baht for a journey in Bangkok. The traffic was light and I was expecting somewhere lower in the range, but I was charged 222 baht. I also saw the driver clicking a "plus" button that seemed to increase the fee on his phone. I'm not sure how this can happen, but I'dlike to know. Don't trust unless it's a flat fare!

October 25, 2024 1,759 likes

Jucris

1★

horrible app, avoid if u can. always cancelling the rides mid way. had to go the the station for an important visit, booked the cab coming in 4 min. CANCELLED. Everytime. customer service charged me £10 for another similar incident. Accepted that I should be getting a refund, haven't gotten a refund. Almost a month now. now they might write a generic response to contact them via customer support but it won't be fruitful.

August 28, 2025 1,876 likes

Tijana Salaj

2★

The app iss comfortable charging customers for cancelations but not to drivers. Had numerous situations where driver would cancel ride in the last moment leaving waiting for almost an hour on one occasion. Support is also AI driven so not useful at all and you can contact them related to rides that have occurred but not scheduled ones. All in all very poor service but lesser than two evils.

November 09, 2024 2,021 likes
Read all reviews →