Booksy for Customers

I hate the way this pushes you to download yet another app. I don't want an app. I want a haircut. they just want your precious precious data. they make it incredibly hard to NOT use the app, but it's an option. usually you can open in Web browser and view as a "Desktop Site" and to book without the app. but Booksy still pushes the app. instead I have to book from my laptop. annoying. annoying. annoying. do I find a new barber, or do I continue to jump through the loops to book with them?

I will never do business with anyone that uses this app again. It has always felt jankey. I went to make an appointment and it asked if I wanted to leave a 25% tip. I adjusted my tip and hit the checkout button. Somehow the tip was still added. There's no edit tip feature available. So I tried to cancel and rebook but the money was already being withheld from my account. I tired to call the stylist to rectify the issues but no response. Booksy practically have no customer service options.

My first experience using this app to book was a disaster!!! The barber didn't show up after confirming the appointment. I wasted time and fuel only to be told that barber does not open on Sundays. Booksy won't let me leave reviews because it's a no show! That's the most ridiculous thing! Google still the best out there for finding reliable vendors!!

Terrible customer service. I was ripped off by a business on the app. I've so far spent several hours trying to get my money back. Booksy customer support has contacted me twice saying they will investigate, I sent them the info both times, and each time their conclusion is "not our problem, contact your bank." BEWARE OF THIS APP! AVOID IT! THEY DON'T CARE ABOUT USERS!

Less than 1 star! I favorited one barber 3 years ago and now i can't stop getting text alerts for appointments. I have changed my notification settings and even blocked the phone number. They keep coming with different phone numbers. I tried to remove my phone number on the app but nope. I also unfavorited the barber. Still getting alerts. I haven't used this in 2 years. I'm tired of it!