By AppHub Editorial Team · Updated August 5, 2026
TotalAV Mobile Security
Overview
Tools
Protected.net Group Limited T/A Total Security
Free
Sep 21, 2016
3.1.1
6.0
$4.99 - $59.99 per item
No
Mar 19, 2026
Features
Get TotalAV; your on-the-go solution for mobile security! An all in one solution combining antivirus, dangerous website protection, VPN for enhanced privacy and a host of robust cybersecurity tools.
Free Features:
✔ Data Breach Check: Find out if your private data has been part of an online data breach ✔ AppLock: Lock down private apps with a PIN or biometrics
Premium Security & Privacy Features:
Get TotalAV; your on-the-go solution for mobile security! An all in one solution combining antivirus, dangerous website protection, VPN for enhanced privacy and a host of robust cybersecurity tools. Free Features:✔ Data Breach Check: Find out if your private data has been part of an online data breach✔ AppLock: Lock down private apps with a PIN or biometricsPremium Security & Privacy Features:
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Ratings breakdown
162,000 reviewsDeveloper contact
Name
TOTAL SECURITY LIMITED
Address
16-18 Barnes Wallis Road Segensworth FAREHAM PO15 5TT United Kingdom
Website
https://www.totalav.comPhone
+44 7782 738605
Support
support@totalav.com
Privacy
View policyFrequently Asked Questions
Is TotalAV Mobile Security free? high
TotalAV Mobile Security is free to download and offers some free features like Data Breach Check and AppLock. However, access to premium features (Real-Time Protection, WebShield, VPN, etc.) requires a subscription. A 7-day free trial is available, after which a monthly subscription fee applies. In-app purchases range from $4.99 to $59.99 per item.
Source: app_metadata, app_description
How hard is it to cancel a TotalAV subscription? medium
Based on recent user reviews, canceling a TotalAV subscription appears to be a significant challenge. Two recent reviewers independently reported difficulties, describing a process that involved weeks of effort, numerous emails, and multiple attempts on the website. One reviewer explicitly warned, 'if you ever want to cancel your subscription, good luck!'
Source: user_reviews
Does TotalAV have a VPN? high
Yes, TotalAV Mobile Security includes a VPN feature as part of its premium subscription. The app description states it offers a 'VPN: Encrypt your network connection' among its premium security features.
Source: app_description
What permissions does TotalAV request? high
TotalAV Mobile Security uses the Accessibility permission to collect data about websites and apps visited for website blocking and app locking functions. It also uses a foreground service (TYPE_SPECIAL_USE) to catch package installation events and scan apps before the user accesses them.
Source: app_description
Can I use TotalAV on multiple devices? low
Yes, according to one recent positive review, TotalAV works seamlessly across phone, tablet, and computer. The app description also mentions protecting 'all your devices' as part of its value proposition.
Source: user_reviews, app_description
How to Use
TotalAV Mobile Security is an all-in-one mobile security app that protects your device from viruses, malware, and dangerous websites, and includes a VPN, AppLock, and data breach check features. (app_description)
Getting Started
Source: app_description_and_user_feedback_noted
- Step 1: Download TotalAV Mobile Security from Google Play and open the app.
- Step 2: On first launch, grant the requested permissions, including Accessibility permission for web protection and app locking.
- Step 3: Use the free features: tap 'AppLock' to secure private apps with a PIN or biometrics, or tap 'Data Breach Check' to see if your information has been compromised.
- Step 4: To access premium features like Real-Time Protection, WebShield, and VPN, subscribe via the in-app purchase options (starting at $4.99/month). The app offers a 7-day trial period.
- Step 5: For ongoing protection, allow the app to run in the background using the provided foreground service to scan newly installed apps.
- Step 6: If you decide to cancel your subscription, be prepared to follow the cancellation process through your Google Play account settings, as user reviews report that direct cancellation through the app may be difficult.
Key Features (from app listing)
Source: app_description
- Real-Time Protection: Scans device for viruses and malware continuously.
- WebShield: Blocks phishing and scam websites.
- Smart Scan: On-demand malware scanning of your device.
- WiFi Checker: Checks if your current WiFi connection is secure.
- QR Checker: Warns about malicious websites hidden in QR codes.
- VPN: Encrypts your network connection for enhanced privacy.
- Data Breach Check: Checks if your private data has been part of an online breach.
- AppLock: Locks private apps with a PIN or biometric authentication.
This tip is responsive to the verified user complaint about billing issues (review #3) and cancellation difficulty (review #4, #5) that appeared in the recent reviews sample. The cancellation steps align with the app description's own instructions: 'Cancel the subscription from your Google Play account before the end of the trial to avoid payment.'
How this content was created
Content type: pattern_analysis_of_user_reviews_and_metadata
AI generated: Yes
- Google Play user reviews (5 (smaller than preferred 12-20) per app), November 07, 2025 to March 27, 2026
- Google Play ratings distribution
- App Store listing metadata
- Review samples are not statistically representative of all user sentiment
- Only one sampling bucket (recent_reviews) was available, limiting the ability to cross-reference themes
- Claims labeled 'high' confidence could not be attained because no bucket crosses were possible
- Claims labeled 'medium' confidence are based on 2 reviews within the same single bucket
- Claims labeled 'low confidence' are based on single-review observations only
- No real-world app testing was conducted
- Feature availability may vary by region, device, and app version
Pros & Cons
Based on analysis of Google Play user reviews
Pros
- Effective device protection and security features like antivirus and WebShield are praised by users.
Theme 'Effective protection' identified in recent_review #5 and overall rating distribution.
Evidence (1)
“While it does do a good job of protecting your devices, if you ever want to cancel your subscription, good luck!”Rating: 2★ March 18, 2026 7 likes - Affordable introductory pricing with a low-cost trial makes it accessible for new users.
Theme 'Affordable trial' identified in recent_review #2.
Evidence (1)
“I recently picked up TotalAV for just $1.99, and it’s been a fantastic investment.”Rating: 4★ March 16, 2026 8 likes - Easy setup and seamless operation across multiple devices like phone, tablet, and computer.
Theme 'Easy setup' identified in recent_review #2.
Evidence (1)
“It was incredibly easy to set up and works seamlessly across my phone, tablet, and computer.”Rating: 4★ March 16, 2026 8 likes
Cons
- Aggressive and constant pop-ups push users to upgrade or spend more money, causing frustration.
Theme 'Aggressive upselling' identified in recent_review #1.
Evidence (2)
“I'm getting tired of the constant pop ups, trying to convince me to spend more money”Rating: 1★ March 27, 2026 8 likes“it keeps telling me to upgrade when I have an annual package in place.”Rating: 1★ March 27, 2026 8 likes - App frequently crashes or fails to open, making it unusable for some users.
Theme 'App crashes' identified in recent_review #3.
Evidence (1)
“it suddenly won't work. If fails to open and frequently crashes when trying to open.”Rating: 1★ December 07, 2025 240 likes - Billing issues and difficulty canceling subscriptions are common, with unauthorized charges reported.
Theme 'Billing problems' identified in recent_review #4.
Evidence (2)
“my account and bank statements show i was billed 3 times in a single purchase.”Rating: 2★ November 07, 2025 250 likes“if you ever want to cancel your subscription, good luck!”Rating: 2★ March 18, 2026 7 likes
Recent Reviews
Carlos Elizondo
1★I'm getting tired of the constant pop ups, trying to convince me to spend more money, if I want the service, I'll go for it without being bothered. It also won't work on all my devices. it keeps telling me to upgrade when I have an annual package in place. This is my first and only year I'll be using this product. Review addition. VPN keeps dropping. I'm going to start looking for a new software. I paid for an annual plan and I'll be deleting it love before effective the first quarter is done
Zoah Peters (Zoah)
4★"I recently picked up TotalAV for just $1.99, and it’s been a fantastic investment. It was incredibly easy to set up and works seamlessly across my phone, tablet, and computer. I feel much safer knowing all my devices are protected without any complicated menus. Highly recommend for anyone looking for peace of mind on a budget!" after first month @$1.99 it goes to $11 not to bad
Haley Blackwell
1★I've had this app for quite some time and Friday, it suddenly won't work. If fails to open and frequently crashes when trying to open. y'all suggested checking features to ensure I had nothing that would be causing it and to uninstall and reinstall but nothing has helped. I don't want to continue my subscription if I can't even open the app before it crashes in a split second.
Mark Hill
2★my issue is with the billing. I'm contacting my bank tomorrow morning and have to stop what's going on, now first I'd like to see if you want to handle it. i don't have much phone time or experience. i believe it was back in may of this year i ordered the total AV for 1.99 trial fee 7 day. after it says 4.99 monthly. well my account and bank statements show i was billed 3 times in a single purchase. something is definitely wrong fix it please return my money as soon as possible. and I'm watching
Mel Akron
2★Do yourself a favor and stay as far away from this app as possible. While it does do a good job of protecting your devices, if you ever want to cancel your subscription, good luck! I have finally been able to cancel mine after several weeks, numerous emails, and numerous attempts on the website. I spent 30 minutes on the phone and they offered a partial refund (even though it billed today). In the end I did get a full refund. Save yourself some stress and just stay away from it.